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Bilingual Spanish Part-time, permanent position - 25 hours per week without benefits
SUMMARY:
Under the direction of the Chicago Application and Enrollment Supervisor, the IAFC Application Assistant assists parents seeking Chicago Early Learning, Pre-K, Elementary and High School options in the City of Chicago. The IAFC Application Assistant will work to troubleshoot parentsÂ’ issues with completing the Go CPS application, Chicago Early learning application, educate the parents regarding child development issues, quality indicators, licensing standards, Chicago Early Learning programs, Go CPS options, IDHS Child Care Assistance Program and other program options such as Before and After school programs. Serves as a point person with internal and external programs. All work is to be completed with minimum supervision and in accordance with organizational standards.
This is a part-time position. The person in this role will work 25 hours per work week.
This incumbent will be expected to promote and adhere to the workplace core capabilities of accountability, customer focus, continuous quality improvement, communication, competent people, and clear priorities. All work is to be completed with minimum supervision and in accordance with organizational standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. The organization reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time.
WORKING RELATIONSHIPS: The titles of individuals, components, and organizations with which the position has the most frequent contact both inside and outside the company.
EDUCATION and/or EXPERIENCE:
High School Diploma with experience working in early childhood educational setting or experience working in a high-volume call center experience. Experience with Chicago Early Learning or Go CPS application systems a plus.
OTHER SKILLS AND ABILITIES:
Ability to navigate several databases, websites or programs simultaneously while assisting callers.
Ability to travel locally.
Strong verbal and written communication skills
Excellent presentation skills
Must have high speed internet
This is a permanent position working 25 hours per week, without benefits.
Pay Rate: $22.00 per hour Location: Chicago, IL (Chatham) Hybrid Position - Remote & Onsite
Part Time
Social & Legal Services
$34k-46k (estimate)
05/21/2024
07/20/2024
actforchildren.org
HOMEWOOD, IL
200 - 500
1969
$50M - $200M
Social & Legal Services
Illinois Action for Children is a 501(c)(3) not-for-profit charitable organization dedicated to quality, accessible early learning and care opportunities for children. With nearly 600 employees representing more than 20 programs and service across four sites, we have championed the cause of quality child care and early education for families and children throughout Illinois for 46 years. Illinois Action for Children is a state and national leader in the early care and education community, distinguished by its "Strong Families, Powerful Communities" approach to child development, preschool educ ...
ation and other family and community supports. This broad approach to supporting children by supporting families is a proven and effective means to address overarching issues of endemic poverty, which are the root cause of the educational failure of America's poorest children. Illinois Action for Children's outreach and work with low-income, hard-to-reach families, has led us to research and implement highly effective and innovative programs and advocacy to ensure that early care and education, and other opportunities, are accessible to the children most in need. Highlights from our programs include: - Public Policy & Advocacy organizing to expand access to child care and early education, and other supports. - Early Learning Programs to make early education available to young children so they will be ready to succeed when they start school. - Resource and Referral Program to connect child care providers, parents, and employers with resources such as child care referrals, professional development, health services and community supports. Our mission is to be a catalyst for organizing, developing and supporting strong families and powerful communities where children matter most.
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