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Claims Unit Manager - General Liability - Remote
$75k-94k (estimate)
Full Time | Insurance 1 Day Ago
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North American Risk Services is Hiring a Remote Claims Unit Manager - General Liability - Remote

Job DescriptionCandidate will be supervising a team handling General Liability Claims in multiple jurisdictions. Manages the adjusting staff within the unit, providing technical direction in claims and facilitating the reporting to internal and external customers, including carriers, reinsurers, self-insureds, brokers and agents. Provides technical guidance on claims files, and ensures that the staff is well trained and capable of handling claims assigned to them. Must be able to manage a team of 6 or more adjusters handling a case load of approximately 150 Commercial Auto claims each. Also includes timely and appropriate reserve analysis and report completion. All file handling must be within state statutes, Client Claims Handling Guidelines and NARS Best Practices.
Technical skills:
Ability to evaluate complex coverage scenarios
Advance level of interpersonal skills to handle sensitive and confidential information
Advance level of interpersonal skills to handle negotiations and litigation management for significant work with attorneys on first and third party claims.
Requires advanced ability to work independently.
Requires an advanced level of organization and time management skills.
Must possess advanced level written and verbal communication skills for significant reporting requirements.
Assists the VP of Claims in managing quality of work product of the assigned units to drive technical excellence by specialty across geographies.
Administers staff/resources to guarantee profitability in each of the programs managed.
Maintains and communicates legislative actions, court decisions, industry trends and developments in claims.
Works with the quality assurance team to measure and analyze claim results and makes recommendations to the VP of Claims on process and workflow improvements, or other initiatives to drive results.
Monitors customer satisfaction in an effort to drive action plans for improvement.
Motivates and develops staff to guarantee success in any program or work that comes to the organization.
Provides informational assistance to MGAs and carrier partners in any programs handled in the unit.
Actively participates in leadership, management, roundtable, claim review and training programs and contributes to their interactions and outcomes.
Assists the VP of Claims in establishing and managing to performance measures including cycle times, closure rates, average paid, expense paid, reserve accuracy, and other areas relevant to each program managed.
Performs other duties as assigned that may include, but are not limited to providing audit support, research marketing or back up support for other areas within the organization.
Candidate must have a valid license for their state of domicile if that state requires a license. Valid licenses in additional jurisdictions preferred. Candidate will be required to obtain licensing in all states requiring licensing after hire. Candidates may ultimately be handling claims in multiple states.
Requirements:
Education / Licensing:
BS in management preferred.
license in state of domicile
Technical skills:
Minimum Of 7 Years Specialized Claims Adjusting Experience.Minimum of 3 years supervisory experience.
Must have a high level of interpersonal skills to handle sensitive and confidential situations and information.
Must have negotiation skills for heavy work on first and third party claims.
Must be able to work independently and possess excellent written and verbal communication skills.
Advanced knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software. (Microsoft Office platform including MS Word/7, Excel and Outlook.)
Company DescriptionNorth American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. "Founded in 1996, NARS handles claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities."
For more career opportunities and to learn more about NARS, please visit www.narisk.com.
North American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. "Founded in 1996, NARS handles claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities." For more career opportunities and to learn more about NARS, please visit www.narisk.com.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$75k-94k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

07/22/2024

WEBSITE

narisk.com

HEADQUARTERS

ALTAMONTE SPRINGS, FL

SIZE

100 - 200

FOUNDED

1996

CEO

ROBERT RURYK

REVENUE

$50M - $200M

INDUSTRY

Insurance

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About North American Risk Services

North American Risk Services, Inc. (NARS) is a premier third party claims administrator that is dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, captives, reinsurers, liquidation bureaus, self-insured funds and public entities. With NARS, you get the best of both worlds. We have a small company mindset and understand one size does not fit all. We offer flexibility in service and take the time to understand client needs in order to build a tailored claims administration package. Wholly owned ... by our senior management, our service philosophy is high touch and our clients are truly part of the NARS family. We match our largest competitors by offering a nationwide presence, a customizable claim system, high staff experience levels and sophisticated reporting and analytics. We handle Commercial and Personal Auto, Commercial and Residential Property, Construction Defect, General Liability, Inland Marine, Professional Liability and Workers Compensation claims across a variety of industries. Through thoughtful and efficient claims adjustment, we make our customers whole again. More
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North American Risk Services
Full Time
$67k-85k (estimate)
2 Days Ago
North American Risk Services
Remote | Full Time
$75k-92k (estimate)
5 Days Ago