Assistant Manager Job Description

REPORTS TO: Store Manager

JOB SUMMARY

Responsible for all aspects of the operations of the store during all hours of operations; responsible for maintaining the operating standards, implementing company policies, maximizing net operating income, and for representing our Mission and Philosophy to its guests, crew members, and community.

ESSENTIAL DUTIES

• Perform any and all duties required of crew members and Shift Managers.

• Assist Manager with Recruiting, interviewing, and hiring staff

• Direct and coordinate the activities of staff in absence of Manager

• Enforce dress code and personal appearance standards in accordance with uniform policies.

• Assist, supervise, and monitor training of all staff

• In absence of Manager, Banking: Deposits made Monday, Wednesday & Friday, Responsible for all Store Funds including but not limited to: safe, cash tills, store cash deposits.

• In consultation with the Store Manager, determine personal schedule based on the requirements or the position. Required to work 2 Nights per week & 1 Sunday per Month Minimum.

• In the event of a call off and/or no-show, secure a replacement. If no replacement is found it is your duty to cover shift and make adjustments to schedule for the duration of the schedule

• Assist Manager with staff evaluations consistent with guidelines set forth by District Manager.

• Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios

• Provide for the accurate taking of weekly & monthly physical inventory

• Review all invoices from vendors and other suppliers of goods and services and promptly email invoice to office. Date and initial invoice after emailing and file away for records

• Monitor inventory levels, production, waste, unauthorized “giveaways,” etc. to control Cost of Good, without compromising product quality. Cost of goods budget is determined by Brand

• At all times direct and lead operations with the goal of increasing sales, reducing expenses, and maximizing Net Operating Income in accordance with Monthly & Annual Budget.

• Assist and supervise the ongoing and periodic cleaning and maintenance of all equipment and facilities

• Ensure the maintenance of all equipment and facilities in accordance with manufacturers’ instructions and applicable Health, Building, and Fire Codes

• As needed, contact Store Manager to get approval for service and repair services to be performed

• Ensure the prompt completion and transmission of all required paperwork, reports, etc. as directed by the District Manager. (Weekly Inventory, Monthly Inventory, Harvest Donations, Schedules, Competition Results, Store Audits, etc.)

• Maintain files relating to operations and personnel, as directed by District Manager.

• Coordinate and execute all required system-wide marketing, promotions, and public relations activities directed by Marketing Teams of Brands

• Maintain a good working relationship and professional attitude with mall management and staff; attend meetings and participate in similar activities

• Maintain and develop good relations with mall employees