Database Manager

Archbishop Ryan High School

11201 Academy Road

Philadelphia, PA 19154

Position Summary

The Database Manager will work under the Director of Institutional Advancement, and be responsible for supporting Archbishop Ryan’s fundraising and engagement goals of the School through the management of the Advancement office database (Raiser’s Edge/NXT). The position will also provide occasional support for events and alumni/donor inquiries and interact with other staff at Archbishop Ryan High School (ARHS) and the Office of Catholic Education.

As a Database Manager the role provides technical support and strategic leadership in the following areas: department fundraising systems, gift and biographical data entry, end user support and training, reporting, data analysis, database management and system integration. This position is a key player in ARHS’s use of data to drive strategy. As the primary owner of the Raisers Edge software tools, the Database Manager will explore, recommend and carry out queries, data maintenance and cleaning, contact list segmentation and reporting that will underpin development outreach efforts, donor solicitation plans and analysis of outcomes. This position provides overall coordination and support to all Raiser's Edge users, responding to data requests, and managing day to day Raisers Edge operations ensuring the security, accuracy, and integrity of data. This role will work with many different staff members to facilitate projects and see them to completion, and will be responsible for implementing best practices, and standardizing the adoption of the database across the organization, including reporting; customization of fields, page layouts, record types, searching, list views, queries, reports, and dashboards; report and dashboard development; and data management.

The candidate must have the ability to communicate technical concepts in a crisp and clear manner. They must desire to work in a proactive, and collaborative manner. Candidate must demonstrate excellent analytical and organizational skills, including the ability to prioritize and manage multiple tasks, meet deadlines, and use logic and analysis to troubleshoot problems. Finally, the candidate must appreciate the variety of influences on philanthropic decision-making.

Duties and Responsibilities (Essential Duties)

· The Advancement database manager will support the constituent fundraising and engagement goals of the School through the management of the Advancement office database (Raiser’s Edge/NXT).

· This position will manage processes for recording and acknowledging gifts promptly, producing accurate lists and analytical reports for various Advancement projects, and ensuring the accuracy an deficiency of the Raiser’s Edge/NXT database.

· Support overall management of the Raiser’s Edge/NXT database, including updating constituent information, creating new records, and data cleanup.

· Serve as the resident database architect – identifying, managing, and executing large-scale database projects that ensure the accuracy and consistency of data for effective reporting and analysis.

· Organize and maintain all gift paperwork (electronic filing system).

· Provide ongoing and routine support to the Advancement team for standard and custom reports in Raiser’s Edge/NXT. This includes but is not limited to reports for the annual fund, campaigns, events, and alumni relations.

· Provide required reports to the finance office for all gifts and pledges and assist in monthly, quarterly and annual reconciliations as well as audit support.

· Partner with Advancement colleagues to provide data and visual representations of progress for use in Board reporting, both for full Board meetings and Advancement subcommittee meetings.

· Enter and track event registration throughout the year in the events module.

· Manage the rollover of constituencies each fiscal year in collaboration with Admissions, Advancement, and the Registrar.

· Prepare data and lists for the Annual Report/Honor Roll of Donors.

· Manage the Prospect Pipeline to ensure research (wealth screenings) and discovery are completed for prospects, business workflows within RE support designed business process, and new profiles created/updated as needed

· Develop and implement policies, procedures, and automated processes to ensure the efficient flow of data between systems or other forms of data exchange from various alumni groups. Also establish data retention requirements, confidentiality, and security of constituent information policies.

· Oversee data stewardship, integrity, clean-up tasks, quality control audits, NCOA and deceased constituent updates, and security for the fundraising database.

· Responsible for providing updated lists for the Constant Contact platform as needed, as well as updating Raiser’s Edge/NXT constituent records using generated reports from Constant Contact communications.

· Produce, or assist with the production of financial, analytical and demographic reports as well as mailing lists, recognition lists, and other data extractions as requested or needed to support appeals, mailings, etc.

· Provide expertise and technical support to end-users on Raisers Edge issues, identify, research, and resolve technical problems, work with outside vendors/technical support as needed, and document, track and monitor problems to ensure timely resolution.

· Perform related duties as required or requested (eg. office tasks).

· Provide occasional event support on evenings and weekends.

Qualifications

· The successful candidate for this position will possess a majority of the following qualifications:

· Manifest traditional Catholic/Christian values and have a shared understanding of, and commitment to, the mission of the School.

· Bachelor's degree required. ** In lieu of a Bachelor's Degree, an Associate's Degree with 10 years of related experience will be considered

· A minimum of (7) years of database management experience and a minimum of three (3) years working with Raiser’s Edge/NXT specifically.

· Highly analytical and organized, with impeccable attention to detail.

· Excellent project management and problem-solving skills; the ability to prioritize and manage multiple tasks and projects under varying deadlines with a commitment to accuracy

· Experience managing a database through multi-year campaigns or fundraising initiatives, including being responsible for comprehensive reporting related to those initiatives.

· Ability to set and execute goals that align with the strategic vision of the department.

· Possess a high level of initiative and creativity and the proven ability to work both independently and collaboratively.

· Ability to exercise sound judgement and discretion in a confidential and professional environment.

· Ability to communicate both verbally and written in an effective, confident manner with strong interpersonal skills.

Salary and Benefits
Salary competitive and commensurate with experience and full benefits.

This is a 12-month in person position.

Candidates interested in the Database Manager position should submit their cover letter, resume, and references to Cecilia Biello, Director of Institutional Advancement at: cbiello@arhs.org

The deadline for applications is May 29, 2024.

Interviews will be granted to the most qualified applicants.

PA required clearances and Safe Environment Certification and official transcripts will be required before employment can begin.

As a religious organization, the Archdiocese of Philadelphia is also bound by Canon Law and Catholic teachings. For this reason, there may be occasions when an employee’s failure to adhere to the truths of the Catholic faith are a factor in employment-related decisions. In the event an employee fails to adhere to, or takes a position publicly that is contrary to, Catholic doctrine and teachings, or any policy or procedure maintained by the Archdiocese, the employee may be subject to disciplinary action up to and including termination of employment.

Employment practices will not be influenced by an individual’s legally protected status or any other basis as may be required by local, state and/or federal law as those laws apply to the Archdiocese.

Any employee with questions or concerns about any type of discrimination in the workplace is encouraged to bring these issues to the attention of Human Resources. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Are you willing to submit to background checks and clearances as required by local laws and regulations?

Education:

• Bachelor's (Preferred)

Experience:

• Database management: 7 years (Required)
• Raiser's Edge/NXT: 3 years (Required)

Work Location: In person