Job Title: Imaging Scan Operator

FLSA Status: Non-Exempt

Department: Mail Services

Reports to: Imaging/Scanning Team Lead

Location: Proctor – 166

Who are we? What do we do? Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

What’s the culture like at Proctor Loan Protector?

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.

What can I expect from working at Proctor Loan Protector?

• Fun work environment with a variety of work
• Being part of a team
• Career growth
• Ability to highlight your skills
• Feel valued
• Great benefits, pay and culture

Tell me more about this role, what would I be doing?

Imaging Operator performs all duties required to convert insurance documents from hard copy to optical image. Emphasis is on accuracy and quality of images; requires attention to detail and knowledge of procedures.

Essential Duties and Functions: include the following. Other duties may be assigned.

• Operating Opex Software
• Basic Knowledge of the OCR Software
• Identifying and sorting clients
• Recognizing insurance documents
• Sorting non-critical documents for destruction
• Printing required insurance documents for prep and scan
• Perform other duties when supervisor requests
• Perform basic maintenance functions on scanners (clean, vacuum, etc…).
• Perform various data entry functions as needed

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required:

• High School Diploma/GED
• Attention to detail
• Ability to maintain a high level of confidentiality
• Strong organizational skills
• Ability to prioritize workflow and work in a fast paced environment
• Customer service orientated
• Works well in a team environment
• Attendance/Quality/Production must meet or exceed PFI standards

Preferred

• Some College coursework
• Document Scanning experience
• Mortgage servicing and insurance experience
• Utilize Opex scanner hardware and AnyDoc software experience

Physical Requirements Necessary on a Regular Basis:

• Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for Opex equipment 8 for hours per day.
• Vision sufficient for use of a computer monitor.
• Sedentary position. Ability to sit at a desk 7-8 hours per day.
• Worker not substantially exposed to adverse environmental conditions

Pay Ranges:

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement:
Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Job Type: Full-time

Pay: $16.00 - $16.38 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• Solon, OH 44139 (Required)

Ability to Relocate:

• Solon, OH 44139: Relocate before starting work (Required)

Work Location: In person