Successful candidates will have experience interacting with a wide range of individuals, from both customers and employees to vendors and supervisors. The ideal candidate will have an eye for detail, enjoy working in a fast-paced environment and be able to handle multiple tasks simultaneously. An important element of this job is maintaining a professional appearance at all times and working to develop existing client relationships.

Responsibilities:

• Be able to take a call, figure out what the customer wants, and solve their problem.
• Be able to look up information on a computer.
• Be able to use a phone system.
• Be able to learn new software.
• Be able to deal with difficult customers.
• Be able to deal with angry customers.
• Deal with a high volume of calls in a day.
• Be able to talk with people.
• Be able to work in retail.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person