Description

Position Overview: 

This position requires excellent communication, organizational and interpersonal skills to collaborate with clients/internal teams and to coordinate and track project activities, opportunities, and risks. The Project Management Specialist will work closely with the PMO to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining progress reports, collecting milestone signoffs, and updating PMO of significant changes made by the Project Manager or Steering Committee. 

The Project Management Specialist acts as a liaison between the Customer’s Project Team and our internal teams whilst providing best practices, defining/analyzing gaps and recommending solutions to the Project Team. The Project Management Specialist will liaise and work alongside our Programming and Product Specialist teams to validate functionality, specifications, software modifications meet specifications, and ultimate delivery of these solutions to the Project. 

Travel, domestically and internationally, is required.

Key Responsibilities

General Responsibilities Include, But Are Not Limited to : 

· Manage and coordinate projects to ensure they are completed on time, with efficient use of resources, facilitating and encouraging collaboration across departments to ensure projects are completed successfully.

· Lead project teams to develop and gain approval of project plans, which outline the objectives of the project, scope of work, and project elements, including schedule, project deliverables, funding limitations, procedures for accomplishing staff requirements, and allotment of available resources to various phases of projects.

· Develop and maintain project plans and timelines for all workstreams, highlight risks early, and handle day-to-day activities necessary to reach the project goals.

· Responsible for seeing the Implementation Project through to its ultimate and successful completion regardless of its duration or any other factors, including, without limitation, ensuring successful and timely delivery of all deliverables and successful and timely completion of all tasks (regardless as to who at the Company was actually assigned to deliver the deliverables and/or complete the tasks);

· Communicate frequently with the PMO to ensure that the appropriate Company personnel and resources are available or reserved as required, progress reports and adherence to deliverable timeline to ensure the overall success of the Implementation Project; 

· Act as the point of contact and communicate the project status to relevant stakeholders. Communicates timeline changes and new information to PMO & internal teams.

· Communicate clearly with the Project Manager & Project Team to identify and define project requirements, scope, objectives and priorities 

· Ensure that project requests, project issues and questions are addressed, completed on time, and accepted in writing by Customer

· Acts as a catalyst to remedy project issues and conflicts, engaging the assistance from management, whenever necessary, to resolve issues.

· Provide lessons learned / recommendations to project team

· Immediately relay to the PMO any potential pitfalls of detrimental decisions made by Project Manager or Steering Committee that may impact the success or timeline of the Implementation Project; and

· Adhere to budgets by monitoring expenses and implementing cost-saving measures

· Creates and maintains comprehensive project documentation, plans and reports. Ensures all needed documentation is current and properly filed and stored.

Relationship with Customers and Stakeholders:

· Builds and maintains relationships, with project sponsors/owners, their project managers, and technical teams by routine on-site visits at the commencement of significant phases. Meets regularly with these individuals to obtain feedback, provide recommendations/direction, seek consensus/input, communicate adjustments/changes, and ensure continued alignment with business and organizational needs.

· Support the PMO to define and continuously improve standards & methodologies for project management within the organization. Conducting performance management and performance review process for each project.

· Support the PMO as a liaison between customers and internal teams, updating, tracking, and creating reports to communicate project status to stakeholders and key project participants.

· Serve as contact for business relationships for project management services and practices.

· Use of MS Project or similar tools to build detailed, effort-driven project plans with schedules and Microsoft Teams for collaboration between all team members. Assigns and distributes deliverables, providing work instruction, resolving problems encountered for each activity, and providing input to the performance improvement plan. Responsible for gathering and maintaining accurate and timely project information for all project plans, communications, status reports, and SharePoint sites.

Requirements

• PMP Certification and knowledge/experience in similar ERP projects preferred. Specialist working on PMP certification is accepted. 
• Proven work experience as a Project Specialist or similar role integrating software solutions in similar industries which for aviation includes.
• 1. SAP Aircraft M&E
• 2. AMOS (Swiss-AS)
• 3. RAMCE
• 4. IBM Maximo
• 5. IFS/Maintenix
• 6. Oracle Complex MRO
• · An ability to prepare and interpret process flows, flowcharts, schedule deliverables and develop action plans
• · An ability to learn quickly technical applications, proven to subject matter expert for similar software applications
• · Solid organizational skills, including multitasking and time-management
• · Strong customer service and teamwork skills
• · Familiarity with software quality assurance control to ensure deliverables meet Customer specifications
• · Documentation management and ability to use project management tools, including competency in documentation tools that capture Event Driven Processes: Interfacing.com’s EPC Toolkit or similar.

 Educational Requirements

· PMP Certification and knowledge/experience in similar ERP projects.

· Bachelor's in business management or related discipline with at least 2-3 years’ experience, or, at least 5 years equivalent experience is required 

TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.

TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.