Buildingstars has been recognized as an Inc 500 and 5000 Company multiple times, an Entrepreneur Franchise 500 Company 20 years in a row, and also as one of the Top Workplaces in St. Louis for the last six years. We operate in 15 markets across the US and are continuing to grow each year!

The Accounts Receivable/Collections Specialist is responsible for ensuring timely collection of payments from customers. In addition, the Accounts Receivable/Collections Specialist works closely with other internal teams to learn the Order to Cash process from sales to invoicing to payment application, applying credits, and understanding the entire collections process.

Buildingstars offers:

* An outstanding Compensation Package including: hourly pay, full benefits including medical, dental, vision, and life insurance, matching 401k, paid holidays and paid time off.

* A top-rated workplace where employees are empowered to make decisions and grow their careers.

* Our service is in demand and the trend towards companies outsourcing their facility services should continue to grow well into the future.

Responsibilities:

* Post cash receipts daily.

* Resolve any customer issues preventing the payment of invoices.

* Analyze any customer deductions taken to determine validity.

* Provide timely responses to inbound calls and emails.

* Regularly review accounts receivable aging reports in order to determine what accounts need to be followed up on to ensure aged debt 60 and 90 is kept at a minimum.

* Call and Email customers to facilitate payments being made within outlined contractual terms.

* Escalate customer issues preventing the payment of invoices to Sales and Operations Teams in order to provide a timely and satisfactory resolution.

* Ability to work on complex account reconciliations and convey these details to the client in a clear and concise manner.

* Deliver invoices to customers via traditional means (mailing/emailing) and via web-based customer portals.

* Aid in process improvement within the Finance department and perform special projects as assigned.

* Provide backup to aid teammates with the posting of daily cash receipts and reconciliation of accounts receivable subledger to ensure timely posting of transactions.

Education and Experience:

* High School Diploma or equivalent; Associate's degree or Bachelor's degree (preferred)

* Minimum three years of accounts receivable experience.

* Proficient in Microsoft Excel, as well as other accounting software programs.

* NetSuite experience (preferred)

Skills and Qualifications:

* High energy level, self-starter with a positive, customer-centric attitude.

* Ability to anticipate work needs and interact professionally with customers.

* Excellent organizational skills and attention to detail.

* Strong verbal and written communication skills.

* Multi-region Accounts Receivable processing experience

* High volume data entry experience

* Experience with accounting and bookkeeping