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Retail Manager III
Apply
$52k-72k (estimate)
Full Time 3 Days Ago
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First Interstate Bancsystem is Hiring a Retail Manager III Near Gillette, WY

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal
This position is located at our Gillette, WY Main branch.
What's Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
  • Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO.
  • To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off.
  • Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one.
  • The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
Responsible for the delivery of outstanding customer service, achievement of growth goals, operational efficiencies and development of Financial Service Representatives, typically in a branch with assets greater than $125MM. Responsible for developing and maintaining client relationships utilizing the full spectrum of banking services with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values. This is a producing position.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
  • Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc. by referring clients to the appropriate department or division.
  • Responsible for the effective use of 360View including First 15, recording appropriate activities, incidents, referrals and marketing.
  • Manage and foster growth in the top 25 customer relationships of the branch.
  • Responsible for the selections, placement, performance, development, promotion, and termination of branch employees. Completed in collaboration with Retail Hub Manager and/or Bank President.
  • Coaches and mentors all branch employees in learning the skills required for their level of role, including technical expertise of consumer and small business lending and opening deposit accounts. Includes effective use of the dashboard to monitor and measure performance.
  • Inet Communication including procedures, job aides, etc., products & Service Commitments
  • Ensures operational efficiency, compliance and quality standards are met.
  • Responsible for all aspects of branch security in accordance with First Interstate Bank's security policy.
  • Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities (knowledge may be gained through coursework and on-the-job training.)
  • Keeps up to date on regulation changes; follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Actively learns, demonstrates, and fosters the First Interstate corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate; embraces our vision, mission and values.
  • Responsible for positive community relations in the branch market area. Works in a coordinated effort with all branches to in the market to foster One First Interstate in the community.
SUPERVISORY RESPONSIBILITIES
Manages a branch or possibly multiple branches in a market.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION &/or EXPERIENCE
High School diploma or general education degree (GED) and 4 plus (4 ) years related experience and/or training required; or Associate's degree and two plus (2 ) years' experience. Supervisory or management experience preferred.
OTHER SKILLS & ABILITIES
Attention to detail including verbal and written instructions; maintain confidentiality; effective use of tact and diplomacy as it relates to clients and co-workers; working knowledge and use of a personal computer, Word/Excel software programs; valid driver's license; customer service background in retail or banking; demonstrated sales skills; ability to coach, mentor or train other and teach coursework as a subject matter expert; notary certification preferred; consumer and Small Business lending origination experience preferred; must be a registered MLO as per the S.A.F.E. Act requirements.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk & use hands to finger, handle, or feel. The employee frequently is required to sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal

Job Summary

JOB TYPE

Full Time

SALARY

$52k-72k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/15/2024

WEBSITE

fibk.com

HEADQUARTERS

SPRINGFIELD, OR

SIZE

1,000 - 3,000

FOUNDED

1971

CEO

JEFF TAYLOR

REVENUE

$500M - $1B

INDUSTRY

Banking

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About First Interstate Bancsystem

First Interstate BancSystem, Inc. is a financial and bank holding company. The Company, through its bank subsidiary First Interstate Bank (the Bank), delivers a range of banking products and services to individuals, businesses, municipalities and other entities. The Company also, through its subsidiary Bank of the Cascades, offers full-service community banking through 46 branches in Oregon, Idaho and Washington. The Company operates through community banking segment. Its community banking segment provides customers with commercial and consumer banking products and services in its market areas ... through community service activities. In addition to its primary emphasis on commercial and consumer banking services, the Company also offers trust, employee benefit and insurance services through its bank subsidiary. As of August 17, 2018, it operated over 120 banking offices, including online and mobile banking services, throughout Idaho, Montana, Oregon, South Dakota, Washington, and Wyoming. More
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