American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent,Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys'R'Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.
For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.
KEY OBJECTIVE(S)
The main purpose of the Party Host is:

• To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience with our guests and all Dream Makers while following all company policies and procedures

PRIMARY RESPONSIBILITIES

• On the event day, the sole point of contact for booking parent and respective party guests.
• Enthusiastically and professionally greet party guest and attendees.
• Maintain ordert to avoid customer congestion in the party waiting area.
• Explain all the needed rules and policies for the party.
• Party Planners to provide rules and regulations for the park.
• Ex. No running, foul language, cutting lines, loose articles on rides (flip flops, phones, etc) The chaperone is required to stay with any guests under the age of 16 years old.
• Responsible for setting up, cleaning up, and maintaining party tables and surrounding areas and setting up for the next party.
• Ensure there is adequate space/seating for all party guests.
• Responsible for picking up, setting up, and serving all food and beverages.
• Ensure each party receives everything included in the package or any special requests.
• Provide an exceptional birthday experience to birthday guests of honor and all parents and guests.
• Restock and organize beverages, party supplies, and decor needed.
• Make certain to monitor, clean, and remove all trash and debris from the party on an ongoing basis.
• Ensure all chairs, tables, and tableclothes are evenly aligned and tidy in area and surrounding areas.
• Ensure all party gifts and belongings have been taken by party parents. Otherwise, contact the parent and place belongings in the Birthday Party Office (Ensure this has been communicated).
• Regular, reliable, and consistent punctual attendance.
• Additional duties as assigned.

WHO YOU ARE

• An outgoing and energetic person who will entertain in a family party environment.
• A representative of American Dream with professionalism and a positive work ethic.
• A great listener who can communicate with guests, coworkers, and leadership.
• A team player who will work in collaboration with other departments.
• Ability to multi-task in a fast-paced and demanding environment.
• Prior experience in a service position preferred.

DESIRED QUALIFICATIONS

• Represent American Dream, Nickelodeon Universe, DreamWorks Water Park & Angry Birds with highest degree of professionalism
• Good listening skills when dealing with guests, coworkers and supervisors
• Ability to work as part of a team and in collaboration with other departments
• Ability to multi-task in a fast-paced, sometimes stressful environment
• An outgoing and energetic person that will entertain in a family party environment
• Prior experience as in a service position preferred, but not required
• All performers MUST be local to the NY/NJ area and must have their own reliable transportation. Please note that party hosts may also be asked to train and perform as character performers

PHYSICAL JOB REQUIREMENTS:

• Stand/move about –Frequently, 90%
• Kneel/crouch– Periodically, up to 40%
• Reach at or above shoulder level – Frequently, 50%
• Reach at or below shoulder level – Frequently, 50%
• Handle/lift large items such as boxes or packages – up to 40lbs
• Bend/stoop/squat – Frequently, 50%

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.