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Verity Credit Union is Hiring a Call center representative Near Lansdale, PA
- Offer basic technical support for Verity's digital services; Monitor and process online member requests, including account maintenance, dispute processing, account closures, and wire origination;
- Actively listen to members, identify their needs, and present suitable products and services; Achieve call stats within desired SLAs, contributing to contact center service level goals;
Maintain in-depth knowledge of Verity's systems, technology, policies, and procedures...Hiring Fast >
Last updated : 2024-05-14
Job Summary
Full Time
Banking
$46k-59k (estimate)
05/16/2024
05/16/2024
veritycu.com
SEATTLE, WA
100 - 200
1933
LARRY HOPT
$10M - $50M
Banking
Related Companies
About Verity Credit Union
Verity Credit Union is a different kind of financial institution. We are redefining banking by putting our members first. Our profits go to our members, not corporate shareholders, in the form of better rates and lower fees, so you have more money to spend on what you love. Our vision is to build cooperative communities who dream boldly. That means that we support the people and organizations that make neighborhoods thrive. We have eight locations in the Seattle area and are 30,000 members strong. All Washingtonians are welcome to join.
The job skills required for Call center representative include Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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