Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment.

Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.

About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Benefits Offered:

• Monday through Friday schedule, closed all major holidays
• Medical insurance with a 90% employer contribution
• Dental, Vision, and Life insurance
• Safe Harbor 3% 401k contribution
• Robust PTO offerings 
• Education reimbursement 

Job Summary: 

The Patient Registration Associate serves as a helping hand to the Dental department, providing a wide range of customer service and clerical responsibilities. 

Duties/Responsibilities:

• General customer service
• Answering phones and responding to written inquiries
• Registration of patients and gathering of applicable information
• Scheduling for COVID-19 testing and/or vaccination at FLCH Health Centers or events
• Screening, review, and audit of patient information
• Recording and verifying patient insurance information
• Entry-level data entry and computer usage
• Basic Q&A
• Other duties as assigned by supervisor

Required Skills/Abilities: 

• Possesses organizational skills 
• Ability to follow established policies and procedures 
• Ability to work flexible schedules including evenings and weekends.
• Knowledgeable of all organizational programs that could benefit patients 
• Maintains confidentiality of patients and coworkers
• Proficient Bilingual Spanish is highly desirable 

Education and Experience:

• High School or Equivalency Diploma
• Prior customer experience highly desirable

Physical Requirements: 

• Must be able to hear and communicate with clients and staff on the telephone and those who are served “in person.”
• Must be able to lift up to 40 pounds.
• Must have vision that is adequate to read memo’s computer screen, registration forms, and other documents.
• Must possess manual dexterity, to perform writing and keyboarding tasks.
• Prolonged periods of sitting and working at a computer.

Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.