• Lead projects from the initial phase through final implementation.
• Identify, develop, and initiate innovations and solutions where precedents and procedures may not exist.
• Effectively communicate with ISTO staff to collect business requirements and translate them into developer-friendly specifications and test cases.
• Effectively set and manage project expectations with stakeholders and communicate status updates in a clear and timely fashion.
• Define and continuously manage project scope, goals, and deliverables in collaboration with project sponsors and stakeholders.
• Collaborate with ISTO staff and external parties to deliver digital, web, and collaboration solutions which meet business requirements.
• Develop and maintain wireframes, workflows, and other business and process analysis documentation.
• Support end-users with training and provide one-on-one assistance to promote the adoption and drive sustainment of digital, web and collaboration solutions.
• Build, grow and develop relationships vital to the success of projects.
• Identify and manage risks associated with assigned projects, recommend mitigation strategies, and develop contingency plans as necessary.
• Assist in defining organizational governance (e.g., sets up new processes and guidelines)
• Work cross-functionally to solve problems, implement changes, and maximize workflow efficiencies.
• Demonstrate superior collaboration skills and techniques which appropriately define alternate solutions, resolve conflicts, and create lasting, productive partnerships with business partners.
• Provide support for ISTO intranet and SharePoint needs.
• Performs other duties as assigned or required which are reasonably related to the duties enumerated above.

• Strong written and verbal communication skills.
• Strong attention to detail and ability to prioritize.
• Strong issue resolution and risk management skills.
• Brings enthusiasm and passion for problem solving and accomplishing goals.
• Ability to simplify complex issues or concepts.
• Ability to multitask and adapt to continuously evolving demands and business needs.
• Leadership in project implementation and providing leadership and support to all members of the project team, internally and externally.
• Experience defining objectives, project measures of success and providing oversight of quality control and compliance throughout the project lifecycle.
• Desire to evolve and modernize the ISTO’s systems and solutions.
• Experience mentoring, coaching, and educating team members on project management and business analysis processes, tools, and techniques.
• Experience working in remote teams.
• Proficient with Microsoft Office Suite. Knowledge of Microsoft Project and Visio a plus.
• Experience with communication and collaboration tools, including Microsoft Teams. Knowledge of Salesforce.com a plus.

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job related medical condition or disability.