RTS Distributing Inc is Hiring a Seeking CSR's and Management Trainees for Expanding Office Near West Valley City, UT
Job Description
Job Description
Benefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Company parties
Competitive salary
Training & development
Benefits/Perks
Competitive Compensation
Career Growth Opportunities
Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, and is able to remain calm under pressure. Responsibilities
Identify the reason for the customers, collect relevant information, and provide solutions.
Refer to premade scripts for a variety of customer service topics.
Use best practices in customer service techniques to develop rapport and build relationships with customers.
Meet personal and team goals.
Attend trainings to maintain up-to-date skills and knowledge.
Qualifications
Previous experience as a Customer Service Representative or in a similar role is preferred verbal communication skills.
Understanding of active listening techniques
Ability to work well under pressure.
Highly organized with the ability to prioritize projects and manage time effectively.