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GENERAL FUNCTION:

Partners with Executive and Senior Management to identify, prioritize, develop track and execute strategic initiatives. This includes clarifying business objectives, building program structure, establishing program /project direction, providing counsel to senior management, directing cross-functional teams. In addition, this role is required to direct and oversee the end-to-end program definition and governance, as well as coordination of business partners. This role will oversee the successful execution of one or many simultaneous strategic initiatives and manage the PM portfolio aligned to strategic initiatives.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a

positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Directly manage the planning and execution of one or many strategic initiatives and/or program work streams.

* Facilitate prioritization, scope control, and resource allocation decisions with program stakeholders.

* Provide the required program planning and prioritization of initiatives.

* Establish and drive the management, education and communication strategy for all stakeholders.

* Establish and maintain effective program governance to ensure project objectives are met; this is inclusive of driving accountability and ensuring timely completion of deliverables.

* Manage key program requests and mobilize technology, business and operations to ensure requests are communicated across the enterprise.

* Manage / oversee execution of cross-functional leads.

* Identify critical risks and issues and drive issue resolution; escalating to senior management/stakeholders, using contingency planning and demonstrating appropriate risk management.

* Manage critical project dependencies and ensure that all requirements are syndicated to relevant work streams and business partners.

* Coordinate effective communication among teams and stakeholders.

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MINIMUM KNOWLEDGE, SKILLS AND ABILITES REQUIRED:

* Minimum 2 years of banking or financial services experience and demonstrated strong industry acumen.

* Significant project/program/change management experience is preferred.

* Bachelor's degree in related field required.

* Demonstrated experience in initiating, managing and implementing complex business transformation projects / programs.

* Ability to matrix manage across multiple locations, products and functions.

* Experience in constructing actionable business and technical strategies and managing the implementation of new or revised business and operational processes.

* Experience in managing and delivering technology supported implementations, and experience in diagnosing inefficiencies and implementing process re-engineering projects is preferred.

* Strong organization, analytical and problem solving skills; demonstrated ability to think about business problems in new ways and the ability to clarify key issues in complex situations.

* Excellent written and verbal communication skills.

* Strong facilitation, conflict resolution, negotiation and influencing skills required.

* Strong leadership skills required.

* A proven team player with the ability to partner, maintain and develop relationships.

* Highly self-motivated; ability to work independently with minimal supervision; self-directed.

* Able to lead and motivate others and thrive in an extremely fast-paced environment.

* Ability to define and manage expectations while leading multiple concurrent projects / programs.

Commercial Project Manager

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.