About Ruggable:
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home dcor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!
Job Summary:
Ruggable is looking for an experienced Operations Manager to join our growing Charlotte, NC location! The Operations Manager position directs the print, production and warehouse/logistics functions across our 7-day, multi-shift operation. The role will have overall responsibility for operations SQDCP (safety, quality, delivery, cost and people) metrics. The Ops Manager will foster a culture of safety, continuous improvement and operational excellence. You will be the go-to person for all operational activities and will be ready to step in on behalf of the Plant Manager. This is a great opportunity for an ambitious self-starter who is eager to be part of a collaborative, supportive and high-performing team.
What You'll Do:

• Drive plant safety and advance Ruggable's value-based culture
• Plan, organize and execute daily operations to meet plant SQDCP goals
• Support department managers in achieving KPIs and trigger corrective actions when necessary
• Assess production capabilities and capacity against short and long-term business needs; develop plans to close gaps
• Use data to identify and implement performance improvements and reduce waste
• Provide direction, development, and leadership to our operations team
• Hire, train, coach and manage associates, leads and supervisors
• Grow strong relationships with cross-functional stakeholders across the business
• Contribute to overall business planning, including weekly and monthly forecasting and resource planning
• Lead plant and network strategic initiatives to advance company objectives and key results (OKRs)

What You'll Need to Have:
Required:

• 5-7 years of experience in fast-paced manufacturing environment
• 5-7 years of experience directing, creating, and coaching a large team
• Financial acumen - budgeting, strategic planning, resource allocation, cost control
• Familiarity with industry standards, equipment, technical expertise, and regulations
• Experience designing and improving manufacturing processes
• An analytical mindset with strong attention to detail
• Comfortability working in a fast-paced environment with limited direction
• Interviewing, hiring, training, rewarding and disciplining employees
• Bachelor's degree in engineering/supply chain/ops management, or equivalent

Preferred:

• Conversational or fluent Spanish
• Lean Six Sigma Green or Black Belt Certification

Compensation:

• $100,000 - $120,000 per year base salary
• An annual bonus percentage that varies based on level of role
• Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.