Job Details
Job Location
Oklahoma City Office - Oklahoma City, OK
Position Type
Full Time
Education Level
Graduate Degree
Salary Range
$57,500.00 - $70,000.00 Salary/year
Job Category
Nonprofit - Social Services
Description
Sign-on bonus
Serve as a member of Access and Engagement team to provide clinical screening, assessment, safety planning, stabilization, treatment, and follow-up services for children ages 21 and under and families experiencing a crisis.
Position is supervised by a supervisor.
Essential job functions include, but are not limited to:

• Support remaining at home in the community by providing comprehensive crisis services to include crisis assessments and substance use screenings in office or community-based settings in response to non-life threatening behavioral and emotional symptoms that disrupt functioning.
• Collaborate with treatment team members to increase subsequent engagement and treatment support for individuals served through crisis response.
• Perform intake interviews and initial assessments, which includes the gathering of information about the client's symptoms, behavior, functioning, history, needs, goals and preferences.
• Deliver services in person and via telehealth as part of mobile crisis team.
• Works as part of a multi-disciplinary team to support health behavior change in persons with behavioral health challenges. Interact and collaborate in a genuine and professional manner with the client, their families, support system and community partners to assist with obtainment of treatment goals.
• Provide crisis management services, which may include face-to-face or telephone interviewing of the client; assessment of lethality to self or others; assessment of available support systems; and assistance in arranging for appropriate intervention, including hospitalization. In the cases where a potential for harm exists, will complete appropriate assessment tools and, if needed, consultation with management will facilitate referral to an appropriate level of care. Immediately seeks consultation with supervisors regarding crisis situations, including potential safety concerns.
• Provide short-term clinical services to enhance stabilization and assessment of level of care needs as part of follow up to crisis response.
• Consult with other program staff within and outside of the agency to facilitate referrals.
• Maintain a working knowledge of the standards of crisis assessment, protective custody, emergency detention, care, and adjudication of persons considered in need of involuntary treatment as prescribed by Title 43A (Oklahoma Mental Health Law).
• Obtain and maintain required credentialing including but not limited to licensure or under supervision status and Alcohol and Other Drugs Treatment Practitioner (AODTP) status. Obtain and maintain understanding and competency in any other instruments required by agency payors' and/or commonly used by mental health/substance use professionals.
• Participate in staff consultations for the purpose of case presentation and diagnostic and treatment planning for clients. Participates in mandatory program meetings.
• Support the monitoring and tracking of outcome measures for clients.
• Maintain clinical records in a timely manner, as required by agency policy, funding sources and accreditation authorities. Complete all required forms in a manner consistent with requirements.
• Provide integrated services that are welcoming, engaging, and accessible. These services address behavioral healthcare, physical healthcare, and social needs that are recovery focused, strengths based, culturally competent, Client centered, trauma informed, and co-occurring capable.
• Promotes a warm and engaging organizational culture in line with NorthCare values, trauma informed care, and health and wellness.
• Maintain professional competency in the area under one's responsibility through appropriate readings, attendance at workshops and trainings. Comply with all requirements to maintain professional certification(s).
• Knowledgeable regarding: NorthCare's electronic record system and public folders; CCBHC requirements, ODMHSAS Services manual, contract requirements, and benchmarks; National Outcome Measures (NOMS); Medicaid rules and regulations.
• Return phone calls and cell text pages promptly. Check and respond to email daily.
• Maintain consistent work attendance and contact supervisor on timely basis for needed late arrivals or absences.
• Complete all NorthCare required courses and training and comply with all agency policies and procedures, including but not limited to documentation deadlines and productivity expectations.

Performs any reasonable work requested that falls within the qualifications but not specifically described in work performed.
EOE Statement: NorthCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Qualifications
Position requires a master's degree in social work, psychology or a related human services field and licensure in the State of Oklahoma, in one of the mental health disciplines or under Board approved supervision for licensure. Licensed LCSW, LPC, LMFT, LADC-MH, LBP, or under supervision required; if licensed, employee must complete continuing education requirements required for licensure maintenance.
This position provides community based for 20 or more hours of a 40-hour work week or over 50% of the designated work week. A community setting is defined as any non-designated NorthCare Office. Community-based staff may be expected to provide services in a multitude of community settings, including but not limited to, a client's home, in the community at a local venue or agency, outside in a confidential space, via telehealth or in the office. Staff who are considered community based may have limited access to onsite supervision and are expected to use critical thinking skills to ensure appropriate staffing of situations as they present. Staff who are community based are expected to travel to and from appointments and are required to have "business purposes" added to their auto insurance. Community based staff should have access to an internet hotspot to access technology while in the field. They are eligible for a phone and hotspot stipend. Community-based mobile crisis staff are considered essential workers and may be expected to work holidays/weekends/or during closures if required by their program.
This position requires a high degree of flexibility and efficiency. Must display proficiency in the MS Word processing software and intermediate general computer skills. Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking clients. Employee must have excellent written and oral communication skills. Must be able to move about facilities freely. Casual professional dress is required with adherence to dress code requirements.
Must have access to reliable transportation. Local travel is required. Must possess and provide verification of valid Oklahoma driver's license during employment with NorthCare. Must maintain and provide verification of current automobile liability insurance including uninsured motorist coverage.
Must possess and maintain CPR, First Aid and Therapeutic Options certifications; or obtain within 30 days of employment with NorthCare. Must have and/or complete all NorthCare required trainings within 30 days of employment with NorthCare. Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.
Every NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her/their job responsibilities.