We are looking for a new Sales & Strategy Operations manager to join our team! As a Sales Operations Manager, you will be playing a critical role in helping our US Sales teams boost their commercial performance (hit ratio, deal size, deal size). To do so, you will be working closely with our CRO, our VP of Sales, the Sales Coaches and the Enablement team.

You will be joining the Operations team: an international team of 10 talented, results-driven professionals with consulting and B2B SaaS experience. 

The team's mission is to ensure 360Learning's efficient growth & healthy business. The Team designs and executes strategic growth, transformation, and value creation initiatives across multiple teams: Sales, Customer Success, Product, Marketing, Partnerships. The team is a key contributor to our scaling strategy and helps each team exceed its targets by identifying improvement levers, benchmarking, and implementing best practices.

Within 1 month you will:

• Master our internal tools and processes
• Become an expert on our sales processes & tools as well as on our product
• Identify your first OKRs to help boost sales performance

• Become the main business partner for the US Sales team and support the execution of our Sales Playbook
• Conduct your first Sales Coach meeting to monitor sales performance
• Deliver your first OKR with immediate revenue impact

• Lead a project to improve our forecasting methodology
• Understand our sales funnel attrition and deliver initiatives to fix the biggest attrition issues
• Optimize our target/incentives model to drive revenue growth

• Become a Sales Operations expert by proactively benchmarking best practices in the market
• Partner with sales leadership to boost our commercial performance

• A minimum of 2-3 years of experience in a top tier consulting or in a tech startup environment
• Entrepreneurial mindset, thrives in a fast past environment
• Analytical skills and structured thinking; you know how to turn data into a vision and build a roadmap
• Project management skills and ability to work collaboratively in a fast-paced environment
• Excellent written and verbal communication skills
• Fluent English (US/UK)
• Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L

• Phone Screen with our Talent Acquisition Manager
• Discovery meeting with our Revenue Operations Director
• Case study with our Director of Operations and our Director of Revenue Operations
• Clarification Meeting with US Sales Leadership
• Culture Fit Meeting with our Chief Operations Officer
• Ref Checks 
• Offer !

• Compensation: Pay structure includes base salary, variable incentive pay, and company equity
• Benefits/Perks: Comprehensive medical, vision, and dental insurance starting your first full month 🏥 Generous parental leave 👶 Professional development opportunities through our own platform 📚
• Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 holidays based on the Ontario holiday calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S , and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
• Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes: https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400 team members across the US and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!