SUMMARY:

Individuals in this position are expected to function as highly educated compassionate Case Managers who regularly exercise their professional training and discretion to assist our participants with their everyday needs which include, but are not limited to, person centered planning and services. This may include assisting participants affected by issues such as neglect, domestic violence, or mental health issues. Cases will be handled by phone or in person. You will oversee the process of assessing participants, gathering relevant information about their cases, providing risk management counseling, and contacting and making referrals to appropriate providers for the further development and implementation of a person-centered plan for the participants you serve. A key to succeeding in this role is the ability to stay calm, empathize with, console, and otherwise effectively interact with participants who are often upset, agitated and/or under tremendous stress.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintaining current documentation of the consumer’s eligibility for waiver services, copies of the consumer’s individual service plan, and individual budget, financial data and related information, managing consumer records, ISPs, meeting with consumers, documenting via service notes.
• Collaborate with consumers, caregivers, physicians and other providers to develop a comprehensive ISP/SAF.
• Conducting intake and assessments for new consumers as well as year for existing consumers.
• Knowing each consumer on a personal basis and being aware of the consumer’s strengths and weaknesses, and the consumer’s general plans to achieve his/her desired lifestyle.
• Monitoring the health and welfare of the consumer and the quality of services provided to the consumer through personal visits and telephone calls.
• Linking the consumer to all needed medical services regardless of the source of payment.
• Assisting consumers in identifying contractors/vendors for environmental modifications and specialized medical equipment who meet provider qualifications. Providing follow-up with selected contractors and assuring consumer satisfaction. Documenting as required.
• Ensuring that each consumer has a comprehensive Person Centered ISP and accurate individual budget.
• Reviewing & updating the ISP/SAF twice a year or more frequently if needed.
• Adheres to Agency code of ethics and complies with the Federal, State and Agency Mandated Regulations/guidelines/standards applicable to the HCBS Waivers, Aging Waiver and Autism waiver, including complying with all reporting requirements and general standards of the waivers.
• Function as a liaison to external agencies and shares information to others, which may impact care and/or services of consumers
• Accurately identify and prioritize at risk consumers
• Effectively communicate ISP/SAF plans and other consumer related activities both verbally and in writing to appropriate sources.
• Coordinate preventative opportunities/measures promote early identification and interventions
• Participate in the marketing of the agency
• Identify, report, and address quality issues through observation and data sources.
• Complies with the agency standard for service coordination/case management.

Additional Responsibilities:

• May be responsible for providing field instruction for peers of his or her respective professional discipline as opportunities permit.
• Performs additional related duties as assigned by the Supervisor.
• Occasional overnight for trainings/seminars
• Extensive travel within local area

Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Advanced knowledge acquired by a prolonged course of specialized intellectual instruction and requiring consistent exercise of discretion and judgment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Skills in working with or providing services for individuals with disabilities and/or special needs, traumatic brain injuries, autistic and the chronically mentally ill population, as well as skills in diagnosis and assessment and a commitment to the consumer control philosophy.
• Ability to work as part of a comprehensive service and health orientated team and to represent the Agency in the community.
• Familiarity with community support systems, health care and human service resources, court and police activities, etc.
• Good organizational skills and administrative abilities.
• Ability to successfully operate a personal computer and sustain a working knowledge of required software.
• Ability to adhere to the professional code of ethics.
• Knowledge of and ability to comply with the Federal, State and Agency Mandated Regulations/Guidelines/standards applicable to HCBS Waivers and Autism waivers.

Qualifications:

• Educational Requirements: Bachelor’s degree (B.A.) from a four-year college or university in a Social or Human Services or related field is required (i.e. social work, psychology).
• At least three (3) years professional experience in case management for people with physical disabilities.
• Three (3) years of experience in working with individuals with Autism.
• Possession of a valid driver's license and access to a private vehicle for day-to-day job performance due to making home visits requiring frequent local and occasional state-wide travel. The Agency also requires a Motor Vehicle Record Check.
• In accordance with Federal and the state of Pennsylvania regulations governing facilities/agencies that offer care-dependent services, a facility/agency may not hire an applicant nor retain an employee required to submit a criminal history report if the criminal history report reveals a felony conviction under The Controlled Substance, Drug, Device and Cosmetic Act or a conviction under any of the Pennsylvania Crime Codes. In addition, any felony offense under Chapter 39, of the Crime Code (relating to theft & related offenses), or two or more misdemeanors under Chapter 39 will prohibit hiring of the applicant or retaining the employee. Agency requires a Criminal Background Check as well as a Child Abuse History Clearance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee must be able to handle high stress situations on a day to day basis.
• The employee must be able to make judgment decisions and communicate clearly
• The employee if frequently required to walk and sit
• The employee occasionally is required to stand and reach with hands and arms

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is frequently exposed to wet and/or humid conditions and frequently exposed to outside weather conditions including poor driving conditions.
• The noise level in the work environment is usually minimal to moderate

Job Type: Full-time

Pay: From $19.00 per hour

Application Question(s):

• Do you have a degree in Social Work, Human Services, Psychology or closely related field?
• Do you have experience working with individuals with Autism?
• How many years of case management experience do you have?

Education:

• Bachelor's (Required)

Location:

• Clearfield, PA (Required)

Work Location: Remote