HollisCobb.com is Hiring a Patient Financial Service Representative (FT) Near Duluth, GA
Patient Financial Services Representative
Hollis Cobb, a leader in the Revenue Recovery Industry is currently seeking Patient Financial Services Representatives who have worked in a Hospital setting.
Essential Duties and Responsibilities:
Some of the responsibilities are, but not limited too;
Maintain a high volume of inbound calls,
Researching and responding to billing questions and inquiries.
Negotiating payments on patient account balances, and communicates hospital financial policies to patients and identifies patients who need financial assistance.
The ideal candidate will have previous experience;
Working in a hospital and call center environments,
Retains thorough understanding of insurance, and follow-up to secure reimbursement of claims.
Knowledge, Skills & Abilities:
Must be able to read and interpret an EOB
Self-motivated, self-directed with strong organizational, written and communication skills
Working knowledge of HIP
Knowledge of Medicare, Medicaid
Knowledge of other contract payers (HMO, PPO)
Exceptional organizational skills and attention to detail required
Intermediate computer skills using Microsoft Word, Excel
Communication that demonstrates the ability to deliver a concise message with clear receptivity
Sensitivity to our client’s needs and matching our performance to deliver results
Education and Experience:
High School Diploma
1 year experience working with Medicare, Medicaid, and other commercial payers (HMO, PPO)
1 year of healthcare registration, collections, billing, or insurance experience Epic preferred