6 Jobs
Instep Management Group is Hiring a Customer Service Support Representative Near Pomona, CA
As a Customer Service Support Representative, You will:
- Enroll new clients
- Drive customer loyalty and customer engagement
- Resolve conflicts and listen to consumers without interrupting
- Determine the root cause of customer concern using problem-solving skills to recommend effective solutions
- Maintain lasting relationships with new and existing customers by building a sense of comfort and trust
- Upsell products to consumers to drive revenue and increase sales profitability
- Communicate customer impact trends and concepts for improvement to sales account managers
- Operate efficiently and productively, both independently and as a team
- Recognize and resolve dilemmas in a timely manner
- Thrive in a competitive team environment
- Have impeccable attention to detail and suburb follow-through skills
- Adapt to a variety of different people and personalities on a daily basis
- A high school degree or GED
- Experience in customer service, retail, sales, or serving
- A flexible schedule
Job Summary
Full Time
$39k-50k (estimate)
04/28/2024
05/11/2024
instepmanagementgroup.com
Upland, CA
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The following is the career advancement route for Customer Service Support Representative positions, which can be used as a reference in future career path planning. As a Customer Service Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support Representative. You can explore the career advancement for a Customer Service Support Representative below and select your interested title to get hiring information.
