Description

The Cash Posting Clerk is responsible for assisting the Reimbursement Supervisor in all areas of Collections, Billing and Cash application.

Please note this is not a remote position.

 
Roles and Responsibilities:

· Accurate and timely posting of all cash payments for all businesses.

· Review of payments received via live check and research ability to convert to EFT.

· Prepare daily cash log for payments received by mail and EFT.

· Assist with the securing missing EOBs (either by downloading them from payer website or calling for a copy).

· Assist with status of PBM payers.

· Prepare and submit billing data and medical claims to insurance companies.

· Examine patient bills for accuracy and request any missing information.

· Maintain billing software by updating rate change, cash spreadsheets, and current collection reports.

· Research payment issues and communicate with other departments for a resolution.

· Identify possible low payments based on trends and history.

· Assist with registering for payment portals or identify possible ERA/EFT options.

· Audit work and ensure accuracy of information provided to customers.

· Responsible for patient phone calls related to billing.

· Communicate as needed with insurance plans on billing issues.

· Communicate cash posting issues or activities with the Reimbursement Supervisor and team.

· Assist with Special Projects as assigned.

· Perform other duties as assigned by Supervisor.

Requirements

· At least two years' experience as a cash poster, in Healthcare or Pharmacy required.

· Knowledge of the terms and understanding associated with day-to-day functions of a cash poster.

· Must be able to multi-task, prioritize and be detail oriented.

· Must be able to work independently and be willing to assist in other areas of the department as needed.

· Must have knowledge of insurance and specialized functions of billing and reimbursement.

· Must possess excellent oral and written communication skills. Fluency in a second language is a plus.

· Must be friendly, professional, and cooperative with a good aptitude for customer service and problem solving.

· Organizational skills sufficient to maintain consistent accurate records.

· Open to possible overtime due to department demands.

· CPR experience preferred, but not required.

Education and Experience Requirements

· High School Diploma or Graduation Equivalent Diploma (G.E.D)

· Prior experience in a pharmacy or home health company.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

EEO Statement

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. Our organization values diversity in its workforce and is proud to be an AAP/EEO employer.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.