Description

Location: Within 50 miles of any Elevance Health Pulse Point location

Shift: Monday – Friday; 1st shift hours

The Learning Program Manager is an individual contributor on the CXO L&D Team and will operate in a highly fungible role responsible for direct engagement, support, leadership, and relationship management of supported lines of business. Operating in a central role they will intake, analyze, recommend, resource and lead L&D learning solutions, business initiatives and programs. This highly fungible role is necessary to ensure L&D collaborates deeply and proactively with interdependent cross functional partners; HR, IT, QA, and business leadership to determine L&D program goals, budget, timeline, resources, and implementation approach. Facilitates a simplified intake process and ushers work through governance checkpoints. Acts as central POC for business partner with accountability for anticipating/meeting/exceeding learning needs. Within L&D serves as coordinator and leader of work from intake through completion. Drives consistency and coordination with Carelon Global and Vendor partners. Serves as a coach or mentor to whoever upskills learning associates within their specified group.

There are 3 Learning Program Manager positions available for this team:

• One of the positions will support Hollie McKitrick , working across all CXO supported lines of business (Commercial, Government, Member, Provider, Claims, Enrollment and Billing, and Grievance and Appeals)
• One of the positions will support Leila Allam , working across Commercial Member including National, Local Large Group, and Individual Small Group.
• One of the positions will support Stacy Serad , working across Commercial Provider, UM Intake, Claims, Enrollment and Billing, and Grievance and Appeals.

How you will make an impact:

• Conducts needs analysis and evaluates effectiveness of learning solutions.
• Leads Learning & Development initiatives involving multiple associates.
• Oversees and manages enterprise-wide programs that support the company's business strategies and objectives.
• Partners with HR and business leadership to determine program goals, budget, timeline, resources, and implementation approach.
• Tracks and reports on project milestones.
• Manages program implementation and ensures appropriate documentation is maintained.
• Develops policies and practices to support programs.
• Determines if external consultants or contractors will be required to complete the project plan and recruits and manages appropriate vendor resources.
• Consults with HR and enterprise-wide leadership to coordinate and manage the implementation of learning and organizational effectiveness programs and initiatives.
• Applies human performance improvement principles to improve business performance.
• May conduct training or develop instructional or reference content as necessary to ensure timely and accurate implementation of programs.
• Develops working relationships with internal and external team members.
• Understands enterprise-wide goals and objectives, key decision makers, and business unit processes and key drivers of performance.
• Provides cross-functional support in the development of enterprise-wide solutions.
• Serves as a coach or mentor for other learning consultants and learning associates across Learning & Development when partnering on projects/initiatives.
• Practices change management methodology to successfully implement programs across the enterprise.

Minimum Requirements:

• Requires BA/BS degree in organizational development, business, education, instructional design, or other learning discipline and a minimum of 8 years of experience, including a minimum of 7 years of project management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred skills, capabilities, and experiences:

• Advanced degree or professional learning and development certification preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $94,960.00 to $156,684

Locations: California; Colorado; Nevada; New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.