Come join Portland's new Triumph motorcycle dealer out on the eastside. At TCR we are all enthusiasts that understand the importance of great customer service. Which includes taking good care of their motorcycle maintenance before and after their purchase. We are looking for a kick a$$ technician to join the team and be part of our growing success. Triumph and metric experience would be ideal.
Provide prompt, dependable, high quality motorcycle service to (internal & external) customers.
Complete repair work within the scheduled or allotted time period whenever possible. Maintain productivity (time spent working on billable jobs) as close to 100% as possible. Perform service, repair and customization work in accordance to factory specifications.
Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become know so that the customer may be contacted and notified of the delay.
Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
After the job is finished, ensure proper completion of the repair order with parts added to adviser.
Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
Keep work areas as clean as possible and assist others with maintaining shop cleanliness.