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Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Job Overview
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
Job Responsibilities:
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Education:
High School Diploma/GED (Required)
Work Experience:
6 months of customer service and/or sales experience, Retail environment preferred. (Required)
Knowledge, Skills and Abilities:
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)
Licenses and Certifications:
Job Types: Full-time, Part-time
Pay: $17.50 per hour
Benefits:
Shift:
Weekly day range:
Education:
Language:
Work Location: In person
Full Time | Part Time
$26k-34k (estimate)
01/20/2024
05/18/2024
t-mobile.hu
Seattle, WA
<25
The job skills required for Retail Mobile Associate include Customer Service, Initiative, Innovation, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Mobile Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Mobile Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Mobile Associate positions, which can be used as a reference in future career path planning. As a Retail Mobile Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Mobile Associate. You can explore the career advancement for a Retail Mobile Associate below and select your interested title to get hiring information.