INDIGO REGIONAL DIRECTOR OF MAINTENANCE

Job Description

Summary: Maintain a high level of quality and efficiency of all aspects of the maintenance operation within the Indigo group of multi-family properties, including personnel, budgeting, planning, scheduling, inspecting, technical assistance, monitoring, reporting, purchasing, on-site support as needed, and other tasks to achieve market objectives for the region. Reports directly to the Regional Vice President.

Essential Duties & Responsibilities include the following:

Safety:

1. Act as safety ambassador and promote a strong safety culture throughout the region
2. Lead and participate in regular safety education meetings, regionally or at property level
3. Monitor the compliance of safe work practices and use of PPE in the field – use positive reinforcement to correct behavior
4. Assist the Safety Committee in developing site specific emergency evacuation plans in coordination with local authorities
5. Activate and coordinate emergency response teams in the event of natural disasters
6. Holds minimum of OSHA 10 certification, or obtain within 90 days of hire

Technical Skills:

1. Understand and be able to use and interpret construction drawings, including architectural and mechanical, and construction manuals
2. Identify building defects, propose suitable solutions, and approximation of costs
3. Assist the Regional VP, IM, and Portfolio Manager in creating scopes of work for CapEx projects, manage competitive bidding process,  identify most suitable contractor, and manage project through successful completion
4. Supervise implementation of routine and special projects by site teams
5. Experience with Yardi or other core property management software - able to create reports and analyze property performance metrics related to work order completion, turnover, and preventive maintenance.
6. Ensure implementation of preventive maintenance (PM) program to ensure that all building systems, elements and components are maintained and serviced according to industry standards and manufacturer requirements
7. Inspect properties and insure that cleaning, grounds keeping, inventory control, and general maintenance is being performed according to company policies and procedures
8. Provide technical assistance on maintenance-related items
9. Assist with various groups on asset acquisition and disposition
10. Be an outstanding problem solver and creative thinker

Procurement and Contracting:

1. Work to optimize negotiated relationships; ensure that site teams comply to greatest extent possible
2. Assist in negotiation of outside vendor contracts for region, such as cleaning, landscaping, painting, flooring – monitor quality of services and correct work quality of vendors where needed
3. Establish and maintain an in-depth database of vendors
4. Create and maintain good business relationships with vendors

Communication:

1. Be able to concisely describe problematic physical conditions to non-technical team members
2. Be able to speak on an equal technical level with contractors and design professionals when discussing existing conditions and proposed designs or solutions
3. Communicate professionally and respectfully with all company associates, both in writing and conversation
4. Communicate frequently with Indigo Principals, Regional VP, Investment Managers, and Portfolio Managers to keep them apprised of portfolio status

Supervisory & Team Building:

1. Assist with recruitment and hiring of maintenance team members.
2. Coach and mentor Maintenance Supervisors, provide support on technical issues, and help them develop professionally and personally
3. Encourage participation in ongoing education, and industry seminars and conferences
4. The Director of Maintenance is part of broader team of peers and will be expected to present ideas during formal and informal ‘best practice’ planning sessions focused on improving operational efficiency

Financial:

1. Participates in the annual budget process, including costs for maintenance, repair, and operations, and 7-year projection of capital needs
2. Perform quarterly review of expenses related to maintenance, capital projects, and third-party contracted services; update plans and projections accordingly

Travel:

1. Local travel required throughout the Hawaiian Islands; candidates must be able to drive/fly between properties
2. Travel to properties based on specific needs/projects underway and as part of normal rotation to inspect/observe conditions and thoroughness/quality of operations
3. May be called on to assist with due diligence/disposition efforts outside of designated region

Other Duties:

1. Available for on-call emergencies and/or support 24/7
2. Assist with on-site maintenance tasks or coverage as needed
3. Perform other duties, responsibilities, and special projects as required

Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Medical/Dental/Vision
• Medical Flex-spend Account
• Life Insurance
• 401(k) Retirement Savings Plan with Employer match
• Vacation Time
• Sick & Safe Leave
• Paid Holidays
• Numerous, additional employee resource programs

401K, medical, dental, paid vacation, personal, and sick time available after successful completion of introductory period.

Job Type: Full-time

Indigo Real Estate is a WA Best Workplaces Winner

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at shannons@indigorealestate.com or Tiffany Kahn, HR and Benefits Manager at tiffany@rminc.com.