2 Jobs
Red Clay Consulting is Hiring a Call Center Analyst Near Atlanta, GA
KEY RESPONSIBILITIES:
1. Provides technical support and details on all work performed in the ticketing and tracking
system
2. Sources solutions using a curated knowledge base and other resources
3. Performs hardware and software diagnostics and repairs
4. Supports classroom instructional technology and equipment
5. Coordinates the resolution of technical issues using available resources
6. Maintains asset and inventory management.
7. Supports required events and conferences
8. Provides back-up support for other team members
Required Qualifications
Educational Requirements
High School diploma or equivalent
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Job Summary
Full Time
$42k-53k (estimate)
05/05/2024
05/18/2024
redclay.com
Atlanta, GA
100 - 200
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The following is the career advancement route for Call Center Analyst positions, which can be used as a reference in future career path planning. As a Call Center Analyst, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Analyst. You can explore the career advancement for a Call Center Analyst below and select your interested title to get hiring information.
