POSITION SUMMARY:

The Complimentary AM Host/Hostess is responsible for preparing and serving the daily complimentary breakfast for hotel guests and compliance with food safety regulations.

This position is part time and for every Saturday and Sunday. Potential for additional days some weeks.

Hours are 5AM - 11AM

ESSENTIAL FUNCTIONS:

• Providing personalized food service to all guests.
• Respond quickly to all guest requests in a caring, friendly and professional manner.
• Consistently follow up to ensure guest satisfaction that exceeds our service standards.
• Be aware of tone and composure when addressing guests and other Associates.
• Ensure that guests’ names are used throughout your interaction with them.
• Taking inventory of food, beverages and supplies needed for each day.
• Ordering or purchasing of food supplies.
• Preparing foods such as cut fruit, coffee and juices from concentrates following food safety regulations.
• Stocking coffee, juice and milk machines or dispensers.
• Setting out/arranging cold food, such as sweet rolls, muffins, cereal, cookies, snacks for self-service.
• Clearing and cleaning tables as they are vacated.
• Wiping up spills.
• Removing trash.
• Restocking self-service food and supplies as needed, pro-actively anticipating depletion and restocking immediately.
• Washing serving equipment and returning it to storage.
• Comply with federal, state, local and hotel food safety regulations.
• Returning reusable food supplies to storage.
• Perform other duties as assigned or needed.

SUPERVISORY RESPONSIBILITIES:

None

EQUIPMENT TO BE USED:

• Dishwasher
• Ovens
• Knifes
• Refrigerators
• Warming units

EDUCATION REQUIRED:

High school diploma or equivalent or equivalent work experience.

EXPERIENCE REQUIRED:

• Three months of related experience, or
• Equivalent combination of education and experience.

SKILLS, AND CAPABILITIES REQUIRED:

• Ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and customers.
• Experience with food service a plus.

TYPICAL PHYSICAL DEMANDS:

• Lift and carry up to 45 lbs.
• Stand for long periods of time.

TYPICAL MENTAL DEMANDS:

• Must be able to visually view kitchen area to ensure cleanliness.
• Must be able to anticipate restocking needs to ensure items are always available to guests.

WORKING CONDITIONS:

• Employees are expected to comply with existing safety procedures.
• The ability to work in close proximity with others comfortably, while multitasking in a fast paced environment.
• Working with heat, water and cleaning solvents.
• Hospitality environment requires polite, professional conduct and communication at all times.
• Must be able to work a flexible schedule; days, nights, weekends, and/or holidays as needed.