• Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival.
• Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times.
  • Assist customers in locating and selecting merchandise.
  • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
• Record sales using the cash register while properly packaging merchandise.
  • Asks every customer for a Round-up donation, maintains a minimum of 25% round up average.
  • Ensure accurate payment collection.
  • Maintain proper cash balance in assigned till per over/under policy.
• Maintain the sales floor, merchandise displays and other inventory in a clean, neat, and safe manner.
• Stocks the sales floor with newly processed merchandise, fitting room go-backs, and new good items as directed.
• Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor).
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
• Perform other duties as assigned by supervisor.

• Ability to read and understand documents such as receipts, time cards, policy manuals.
• Ability to write routine reports.
• Ability to speak effectively and communicate clearly to other employees and customers.

Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer.

Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability