Job Summary:
We are seeking a Security/Client Services to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
- Respond promptly to client inquiries via phone, email, and in-person
- Handle and resolve complaints in a professional manner
- Process orders, forms, applications, and requests
- Maintain records and update account information as needed
- Assist client with requested information in a professional manner
- Collaborate with other departments to ensure customer satisfaction
- Provide support in resolving issues related to security and surveillance systems

Requirements:
- Strong communication skills and a friendly demeanor
- Ability to handle difficult situations with patience and professionalism
- Proficiency in using CCTV systems for monitoring purposes
- Familiarity with surveillance procedures and loss prevention strategies
- First aid and CPR certification preferred
- Background in law enforcement or militarized services is a plus
- Relevant certificates in security or related fields are advantageous

This position offers the opportunity to work in a dynamic environment where customer service excellence is paramount. If you possess the required skills and are looking to grow your career in customer service, we encourage you to apply.

Job Type: Part-time

Pay: From $19.00 per hour

Expected hours: 16 per week

Benefits:

• Health insurance

Experience level:

• 3 years

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• On call
• Overnight shift
• Weekends as needed
• Weekends only

Ability to Relocate:

• Somerset, NJ 08873: Relocate before starting work (Preferred)

Work Location: In person