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We are proud and excited to announce that we have been awarded a large contract at Newark-Liberty International Airport (EWR).
We’re looking forward to meeting you and accepting your Job Application.
Immediate Interview Appointments to Follow
Email Resume to rlimone@choice.aero
OR
Stop by the Human Resources office:
Bldg. 340-3 Airis Drive, Newark, NJ 07114
2nd Floor, Room 202
Job Description:
Reports To: Office Supervisor
Summary
The Office Agent provides all the customer service for accepting, processing/finalizing, and delivering air freight efficiently, timely and safely to their intended destination. Coordinates and communicates with freight forwarders/trucking companies, airlines, and ground handlers. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.
Core Competencies:
· Technical Competence & Knowledge
· Leadership
· Analytical
· Communication skills
· Organizational skills
Job Duties
· Ensure compliance with all Transportation Security Administration (TSA), Federal Aviation Administration (FAA), Customs & Border Patrol (CBP), and customer requirements.
· Computer system proficiency for airline booking and load planning.
· Ensure compliance with special cargo including, but not limited to AVI, HUM, VAL and other airline specific products.
· Breakdown Airwaybills (AWBs) in accordance with airline requirements.
· Prepare computer manifest, carrier certificates and other records in accordance with airline procedure, including Dangerous Goods (DG) ‘Notification to Captains’ (NOTOCs), and other relevant documents. Check for accuracy and completeness.
· Send special handling telexes/messages in accordance with airline requirements & regulations.
· Release flights and check for completion of data transfer between computer systems to the extent possible.
· Prepare Airwaybills (AWBs) and secure payment from private shippers, when necessary, as permitted by Government Regulations.
· Ensure documents are filed with CBP in accordance with required deadlines.
· Answer queries, tracing actions in a timely manner.
· Ensure retention of required delivery records.
· Initiate freight discrepancy action where required.
· Monitor the acceptance of specialty products, including Valuables (VAL) & Vulnerable (VUN),
· Ensuring secure storage as required.
· Monitor inbound messages, manifest inbound shipments accordingly, proactively preparing for inbound traffic after flight release by overseas stations.
· Prepare breakdown & freight check in manifests for warehouse staff use, including special handling instructions or storage requirements.
· Document locations received from check in process on correct tallies, verifying totals for accuracy.
· Initiate discrepancy messaging as appropriate after completion of check in.
· Prepare, assign documents and notification to consignees and/or brokers
· Finalize shipments in Computer systems when required.
· Verify that complete shipments have been appropriately signed for and the documentation finalized.
· Initiate follow-up tracing action as required for all discrepancies, in accordance with Company & customer requirements.
· Obtain US Customs Release of aircraft & freight.
Requirements
· Must be 18 years of age.
· High School diploma.
· Passionate about Customer Service
· Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis.
· Ability to work nights, weekends, holidays and varying schedules.
· Proficient Computer Skills
· Must be able to stand, lift, bend for an extended period.
· Must successfully complete airline specific training programs and recertification
· The ability to read, write and fluently speak and understand the English language.
Benefits:
Job Type: Part-time
Pay: From $19.00 per hour
Work setting:
Application Question(s):
Experience:
Ability to Relocate:
Work Location: In person
Part Time
$31k-41k (estimate)
04/24/2024
08/20/2024
choice.aero
Newark, NJ
The job skills required for Office Agent include Customer Service, Transportation, Communication Skills, Leadership, Promotion, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Agent positions, which can be used as a reference in future career path planning. As an Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Agent. You can explore the career advancement for an Office Agent below and select your interested title to get hiring information.