1 Eastport Health Care, Inc. Job
Eastport Health Care, Inc. is Hiring a Patient Service Representative (PT) Near Machias, ME
- Answer and manage all calls that come into the switchboard and assist the caller or place as directed.
- Liaison between patients and clinical staff, and inform patients of possible delays.
- Check-in and register all patients for EHC by greeting them professionally and courteously.
- Verify, input, and update all patient insurance and demographic information accurately at every patient visit.
- Collect a copy of, or scan insurance cards into an electronic system.
- Maintain confidentiality at all times per HIPAA laws.
- Receive and convey messages accurately in writing, verbally, and electronically.
- Inform patients of the cost of care, including co-pays, sliding fee scale, and self-pay accounts.
- Collect payment from patients at the time of the visit and record each transaction into the system.
- Work with the Billing Office to enhance the revenue cycle.
- Assist patients as needed for help to complete appropriate forms accurately, get a wheelchair, or just someone to lean on for stability.
- Schedule and reschedule all appointments in person, over the phone, and by request of the provider.
- Manage /update schedules regularly including patients on the “wait list”, for providers and staff to keep providers' schedules filled.
- Blocking out schedules for vacations, holidays, and time off. Notify all patients by phone or letter of rescheduled appointment dates.
- Triage calls from pharmacies, other providers, and patients.
- Maintain patient medical charts either paper or electronic. Learn and adhere to guidelines regarding documenting in patient charts.
- Prepare charts for the day which may include medication and problem lists, lab work results, and/or other test results that the provider may need.
- Anticipate what the provider may need and make sure it is available.
- Maintain the medication list in the patient chart as changes are made.
- Give out samples to patients as directed by the provider and maintain sample log.
- Greet pharmaceutical reps and let providers know they are here. Take any samples they have and store them in the sample closet.
- Take information regarding medication refills for non-controlled substances, enter into the HER, and send to the pharmacy as a provider delegate.
- Fax documents to Athena and process documents into the patient chart.
- Sort and open mail. Maintain a supply of stamps.
- Maintain clean original forms in files and make copies as appropriate.
- Obtain signatures from patients when they pick up prescriptions for Schedule II drugs, fax to Athena and process, and give a copy to the office manager.
- Maintain cleanliness of the business office, and waiting room and as necessary or requested by the provider assist in maintaining the general cleanliness of other parts of the clinic.
- Work as a team player (by treating everyone with the same respect) while having the ability to multi-task with all co-workers.
- Attend and participate in professional development required meetings.
- Perform other duties asked by all persons in a supervisor position in a continuously changing medical practice.
- Fill in as a screener as needed.
- Train and fill in, in the business office.
- At the end of the day; TOS/Reconcile and verify all collected funds.
- Review the medical schedules to make changes if needed, and complete all unfinished tasks that must be done that day.
- Empty recycle bins, lock windows, doors, and drawers, turn off PCs, TVs, lights, and machines, and make sure all patients are out of the building before you leave.
Job Summary
Part Time
Ancillary Healthcare
$35k-45k (estimate)
12/21/2023
05/12/2024
eastporthealth.org
CALAIS, ME
200 - 500
1978
Private
HOLLY GARTMAYER
$10M - $50M
Ancillary Healthcare
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The job skills required for Patient Service Representative (PT) include Billing, Confidentiality, HIPAA, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (PT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (PT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative (PT) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (PT), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (PT). You can explore the career advancement for a Patient Service Representative (PT) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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