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Tidewater Community College
Virginia, VA | Part Time
$48k-66k (estimate)
2 Months Ago
Testing Center Specialist
$48k-66k (estimate)
Part Time 2 Months Ago
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Tidewater Community College is Hiring a Testing Center Specialist Near Virginia, VA

Posting Summary
Working Title
Testing Center Specialist
Role Title
Education Support Specialist I
Role Code
29142-SW
FLSA
Nonexempt
Pay Band
02
Position Number
295W0295
Agency
Tidewater Community College
Division
Tidewater Community College (Div)
Work Location
Virginia Beach - 810
Hiring Range
$13.89 per hour, part-time
Emergency/Essential Personnel
No
EEO Category
F-Admin Supp
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
27-29 hours per week to be scheduled between the following times

Monday: Between 8:00 AM and 1:00 PM 5 hours
Tuesday: Between 8:00 AM and 1:00 PM 5 hours
Wednesday: Between 8:00 AM and 1:00 PM 5 hours
Thursday: Between 9:30 AM and 2:30 PM 6 hours
Friday: Between 8:00 AM and 1:00 PM 5 hours
Saturday: Between 9:00AM and 12:00PM 3 hours

Applicants must be flexible with schedule
Sensitive Position
No
Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Testing Center Specialist will support the overall operations and core testing functions of the Testing Center on the Virginia Beach Campus with a mission of service to students, faculty, staff, employers and community members.

Functional Responsibilities
  • Administer comprehensive testing and support the core testing functions of the Virginia Beach Campus. Core testing functions include Virginia Placement Test, ACCUPLACER ESL, Distance Learning, IT Challenge Exam, Nursing TEAS Exam, Workforce Solutions NHA Exam, NAS 2 Challenge Exam, VET Assistant Program Exam, TCC faculty makeup exams, online/hybrid course exams, testing for Office of Educational Accessibility, and exams from VCCS institutions and other college/universities, and others
  • Provide support to Student Services departments such as Welcome & Entry Services, Advising, and the Office of Educational Accessibility, and others as needed
  • Actively participate in registration activities and on and off-campus recruiting community events
  • Provide excellent customer service to both internal and external constituents in a fast-paced, high volume environment.
  • Promptly answers telephone calls, emails, and in-person inquiries from students, faculty, staff, and any other customer
  • Compile statistical data for assessment reports.
  • Maintain daily operation of Testing Center to include: preparing lab computers, cameras, & reference sheets, scheduling student appointments, preparing for appointments, seating students for testing, mailroom box, and other files as needed in accordance with TCC/VCCS policy.
  • Obtain necessary credentials to administer necessary tests to students or other customers
Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications
  • Knowledge of college admission policies, procedures, and programs of study
  • Knowledge of effective customer service techniques both in person and in an automated environment
  • Ability to work independently as well as collaborate with administrators, faculty, and staff
  • Ability to effectively communicate orally and in writing with a diverse public
  • Ability to work in a fast-paced, high-volume environment
  • Demonstrated skill with operating a PC and experience with word processing, spreadsheet, and database software
  • Ability to obtain necessary certifications for testing center during work hours within one month of employment
  • Ability to work at the other TCC Testing Center locations, occasionally, as needed
  • Ability to work during all scheduled shift hours, to include, Saturdays
Additional Considerations
  • Experience in student development and assessment services in a college or university
  • Knowledge of assessment screening principles and measures
  • Knowledge of state and federal policies regarding FERPA regulations
  • Knowledge of student information systems; PeopleSoft
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
N/A
Posting Detail Information
Posting Number
WGE_1855P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
03/04/2024
Job Close Date
03/28/2024
Open Until Filled
Agency Website
Tcc.edu
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Job Summary

JOB TYPE

Part Time

SALARY

$48k-66k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

07/02/2024

WEBSITE

tccworkforce.org

HEADQUARTERS

Suffolk, VA

SIZE

25 - 50

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