The Recreation Assistant performs customer service functions, assists staff and department management with routine clerical/administrative tasks and assists with the coordination of facility use and maintenance of recreational facilities.
ESSENTIAL FUNCTIONS• Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary
• Performs customer service functions in person, by phone, or by mail; provides information or assistance regarding department services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints, or requests for service; researches problems and initiates problem resolution or refers complaints/problems to the appropriate personnel
• Performs data entry functions by keying in data into computer system; enters, retrieves, reviews, or modifies data in computer database; verifies accuracy of entered data and makes corrections; purges old data as appropriate; makes copies and distributes to appropriate parties; maintains copies in department manual files
• Processes incoming/outgoing mail and packages; sorts, organizes, opens, and/or distributes incoming mail and packages; coordinates with carrier for pickup
• Prepares, types, proofreads, and receives various forms, reports, correspondence, logs, invoices, personnel forms, budget documents, background checks, newsletters, policies, procedures, directories, reference materials, check requests, purchase orders, check refunds, charts, graphs, spreadsheets, brochures, or other documents; forwards or retains as appropriate
• Promotes, assists, and supervises recreation and fitness programs and activities
• Administers policies with respect for scheduling, safety, and insurance
• Assists with the coordination of facility use; master calendar; schedules facility rentals; prepares for scheduled events; sets-up meeting rooms and sports courts; decorates for special events and maintains related documentation
• Assist with the maintenance of recreational facilities; conducts regular inspections of facilities; assists with scheduling of required maintenance and repairs for the facility
• Prepares or completes various forms, reports, accident reports, daily facility maintenance reports, purchase orders, check requests or other documents
• Receives various forms, reports, attendance reports, registrations, checks and money, policies, procedures, catalogs, manuals, rules, or other documentation; reviews, completes, processes, forwards or retains as appropriate
• Communicates with supervisor, Town employees, Town officials, law enforcement, participants, volunteers, the general public, or other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction
• Performs other related duties as required