Description
Graduate Hotels® is seeking a Busser/ Bar Back to join New Havenand its brilliant team of hospitality enthusiasts.

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of their communities.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.
JOB DUTIES AND RESPONSIBILITIES

• Greet and welcome our guests
• Check the service stations and tables to ensure accurate set-up and cleanliness
• Assist the restaurant dining services (if necessary), when and where appropriate
• Perform all necessary side work, setup, and breakdown of the bar
• Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages
• Clean shelving, stainless steel, mixers, cups, blenders, and soda guns
• Unpack deliveries, stock bar and change beer kegs
• Clean glassware and dishes in an efficient fashion
• Restock bar during service at request of bar staff
• Responsible for bussing and resetting of tables as needed
• Assist with preparation of food items for outlet and event service
• Assist with breakdown and cleaning of food stations upon conclusion shift
• Responsible in assisting with training of new associates
• Responsible for completion of checklists for duration of shift
• Maintain and empty grease bin and strainer basket each shift
• Adherence to the attendance policy and procedures
• Other duties as assigned

SECONDARY REQUIREMENTS

• Provides exceptional Guest Service
• Bus and set tables, including condiments as needed
• Prepare room for events: set tables, linen cloth chaffing dishes, sternos, dishes, silverware, beverage station, as needed
• Responsible for break down of beverage stations, and food stations upon conclusion of the event. Assist with break down of other event related items as needed (linen, chaffing dishes)
• Upon breakdown of event, responsible for bringing items (dishware, serve ware, glassware, utensils) to dish pit and assist with washing as needed
• Must be familiar with all menu items, their preparation and service procedure
• Assist with preparation and transporting food and beverage items from kitchen to event space and placing in appropriate place on the buffet
• Ensure buffet and stationary platters remain replenished throughout duration of the event
• Serve guests food and drinks during event as required
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
• Accommodate any needs for reasonable special requests
• Rearranges and installs furniture throughout building as needed and based on the client and events needs
• Follow directions as detailed from director of sales and/or food and beverage manager
• Complete Banquet Check List during every scheduled banquet shift
• Other duties as assigned

EDUCATION AND EXPERIENCE

• 1 year of experience in a similar or supportive role is preferred
• Food Handler and Alcohol Awareness Certification (if applicable)
• Able to prioritize multiple tasks in a dynamic environment

KNOWLEDGE, SKILLS AND ABILITIES

• Able to work flexible hours and shifts
• Ability to communicate effectively verbally
• Team player
• Ability to multi-task

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods standing.
• Must be able to lift, balance and carry trays of food up to 25 pounds.
• Ability to remain calm under pressure and deal with unexpected situations.

About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
Location Description
A local landmark, Graduate New Haven sits in the heart of downtown, across the street from the Yale School of Art and steps from all the best shops, restaurants, galleries and theaters. Formerly the Hotel Duncan, our 72 rooms and 3,000 SF of events space are steeped in history. Discover nods to campus icons and old-world details throughout and come grab a coffee at Poindexter or a drink at one of our favorites, Old Heidelberg.