Job Details
Job Location
VUE - Apartment Community - Charlotte, NC
Position Type
Part Time
Education Level
High School
Travel Percentage
None
Job Shift
Day
Job Category
Customer Service
Description
The Barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees and teas. The barista fulfills any other duties and represents the coffee bar in a professional manner.
LOCATION
Charlotte, NC
ESSENTIAL FUNCTIONS

• Maintains the highest quality, consistent product standards.
• Follows all Company drink recipes and procedures.
• Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
• Proficiently prepares blended and cold drinks provided by the store.
• Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
• Verbally receives and calls back customer orders in a friendly manner.
• Reports all customer complaints to manager on duty.
• Responds proactively to prevent customer service situations.
• Maintains efficient, friendly service.

Qualifications
Desired Skills

• Entry level position.
• Maintains positive Company morale and professional attitude.
• Excellent verbal skills.
• Well-organized and detail-oriented.
• Regularly required to stand, walk, talk and hear.

Minimum Qualifications

• High School degree or GED
• Must be able to work from 5:30am to 11:30am
• 2 years customer service experience
• Successfully pass a drug test

Preferred Qualifications

• Barista experience