Job Summary:
We are seeking a detail-oriented and customer-focused part time weekend Night Auditor to join our team at a resort hotel. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift.

Duties:
- Perform night audit functions, including reviewing and reconciling guest accounts, charges, and payments
- Verify the accuracy of guest folios and resolve any discrepancies
- Prepare daily reports, including occupancy, revenue, and cash flow
- Process guest check-ins and check-outs during the overnight shift
- Handle guest inquiries and resolve any issues or complaints promptly and professionally
- Assist with guest services, including answering phone calls and providing information about hotel amenities and local attractions
- Maintain knowledge of hotel policies, procedures, and services to provide accurate information to guests
- Ensure the security of guest information and maintain confidentiality at all times

Requirements:
- Previous experience in a hotel front desk or night audit role is preferred
- Strong customer service skills with a focus on providing exceptional guest experiences
- Knowledge of hotel phone systems and reservation software is a plus
- Bilingual skills (English/Spanish) are an asset
- Ability to work independently with minimal supervision during overnight shifts
- Excellent communication and interpersonal skills
- Attention to detail and strong problem-solving abilities

At our resort hotel, we offer competitive pay rates and benefits packages. Join our team today to contribute to our commitment to delivering outstanding hospitality experiences.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Work setting:

• In-person

Work Location: In person