Job Title: Mayor’s Youth at Work Partnership Job Coach

Department: Mission Services

Reporting to: MYAWP Program Manager

Date: 4/1/24

Position Status: Part-Time

FLSA Status: Exempt

Job Summary:

The Position

The Mayor’s Youth at Work Partnership (MYAWP) provides local students ages 16-21 work-related experiences that prepare them to succeed in employment. The MYAWP aims to strengthen Jacksonville’s workforce and help young people gain the support, educational credentials, and skills needed in today’s and in the future economy. Objectives of the program are for students to gain employment, develop social skills, learn work norms and culture, understand career pathways, build professional networks and learn to manage money. The MYAWP Job Coaches are responsible for the supervision of approximately 25 students. Duties include: recruiting students into the program, assisting the Program Manager to recruit employers to employ students, reporting, data management, completion of required trainings, weekly meetings with students, relationship building with students’ employers, assist in student workshops, communication between student and employer, troubleshoot barriers to student’s successful employment to ensure student success and employer satisfaction.

Minimum Qualifications:

Education

Bachelor's Degree required

Experience

Two years working with teens in an educational setting

Licensure, Certification, and/or Registration

Not Applicable

Other

Word, Excel

Job Duties

General

• Work with MYAWP Program Manager to recruit and enroll students.

• Work with MYAWP Program Manager and to identify and establish relationships with potential employers.

• Assist to develop, implement and attend workshops for students focused on work-readiness training and financial education.

• Implement and administer student assessment prior to employment

• Prepare and submit required reports.

Essential Duties Managing Student Performance

• Assist with MYAWP student enrollment process.

• Schedule and attend employer orientation to make on-site visits and conduct a walk-through of site.

• Establish a chain of communication with employer and student and ensure all contact information is readily available.

• Coordinate external resources to support students (transportation, uniforms, required work attire).

• Oversee students’ work attendance and performance.

• Identify potential problems and intervene as necessary to ensure student success. This may include leveraging the services of affiliated organizations.

• Complete required trainings to include MYAWP process and expectations, FERPA, First Aid, Youth Mental Health First Aid, data and reporting requirements, emergency management.

• Attend weekly meetings.

90% of Time

Other duties as assigned:

• Occasional special events and trainings after hours or on weekends

10% of the time

SKILL REQUIREMENTS:

Required

• Drive motor vehicle

• Maintain records

• Sensitivity to low-income population’s cultural and socioeconomic characteristics

Preferred

Personal Qualities and Skills Required

People Development

• Ability to motivate students to strive for success.

Knowledge

• Experience or educational background, post-secondary education, or social work (e.g., school counselors or college advisors).

• Demonstrated experience in working with youth.

• Strong understanding and sensitivity to the perspectives of low-income populations.

• Strong understanding of affiliate program offerings, including participation requirements and benefits

Leadership

• Ability to instill a vision for student success and develop teamwork among all supporting parties.

• Ability to develop a mindset of continuous improvement for all students.

Communications

• Ability to listen and observe in order to understand the needs of students and employers.

• Ability to use spoken communications to establish rapport with and influence all supporting parties.

• Ability to write effective performance appraisals and correspondence related to students.