Join Envision Counseling, a team of dedicated behavioral health professionals and educators committed to providing personalized care in a supportive, respectful, and culturally responsive environment. Our team comprises independent licensed mental health counselors, couple/family therapists, and social workers.

Responsibilities:

· Assist in enrolling new clients into programs and services.

· Gather and verify client information, including demographics, contact details, and insurance information.

· Explain program eligibility criteria and benefits to clients.

· Process enrollment paperwork and submit it to the relevant authorities.

· Follow up with clients to ensure a smooth enrollment process.

Client Communication and Support:

· Promptly respond to phone calls and emails from clients regarding enrollment inquiries.

· Provide comprehensive details on program offerings and eligibility requirements.

· Address client issues and concerns professionally and promptly.

· Maintain accurate client records and update them as needed.

Data Entry and Processing:

· Input client data into the organization's database.

· Process enrollment forms and related documentation efficiently.

· Maintain and update client files with precision.

· Generate reports on enrollment trends and other relevant data.

Required qualifications for this position include:

· Exceptional interpersonal skills.

· Positive and flexible attitude.

· Keen attention to detail and ability to follow procedures meticulously.

· Proficient in establishing quick rapport over the phone with potential new clients.

· Reliable with an outstanding attendance record.

· Strong organizational skills and adept at handling a high volume of outbound calls daily.

· Ability to simplify information and communicate effectively, both verbally and in writing.

· Skilled in Microsoft Office Suite

· High School Diploma or GED.

Preferred qualifications for this position include:

· Experience with and knowledge of HIPAA regulations

· Experience in a client care setting

If you are passionate about making a difference in the lives of others and possess excellent communication, organizational skills, and attention to details, we invite you to apply for this remote part-time position at Envision Counseling. Submit resume and cover letter to apply.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• 401(k)
• Paid time off

Healthcare setting:

• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Medical-Surgical

Schedule:

• Afternoon shift
• Monday to Friday

Application Question(s):

• Are you available to work Monday - Friday, 12pm - 5pm. Work will be mostly remote but some occasional in person work and trainings.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Seattle, WA 98109 (Required)

Ability to Relocate:

• Seattle, WA 98109: Relocate before starting work (Required)

Work Location: Hybrid remote in Seattle, WA 98109