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American Signature Furniture
Alpharetta, GA | Part Time
$37k-46k (estimate)
10 Months Ago
Customer Service Associate
$37k-46k (estimate)
Part Time | Consumer Services 10 Months Ago
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American Signature Furniture is Hiring a Customer Service Associate Near Alpharetta, GA

CUSTOMER SERVICE ASSOCIATE (OFFICE ASSISTANT)

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service

Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

  • Embodies our values: Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers’ needs and presents possible options

The Ideal Candidate will have, among other skills and abilities:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Part Time

INDUSTRY

Consumer Services

SALARY

$37k-46k (estimate)

POST DATE

07/06/2023

EXPIRATION DATE

08/24/2024

WEBSITE

americansignaturefurniture.com

HEADQUARTERS

COLUMBUS, OH

SIZE

1,000 - 3,000

FOUNDED

1948

REVENUE

<$5M

INDUSTRY

Consumer Services

Related Companies
About American Signature Furniture

American Signature, Inc is the parent company to Value City Furniture & American Signature Furniture, two of the countrys premier furniture retailers. We make furniture shopping EASY! Together we operate 119 stores, 4 distribution centers, 3 manufacturing facilities and have over 4,000 team members in 18 states. Since 1948, American Signature, Inc. has helped furnish America's homes with quality furniture at the guaranteed best prices. We specialize in a wide assortment of contemporary, modern, casual, country, traditional and luxurious styles of furniture. We also have a wonderful selection o ... f living rooms, bedrooms, mattresses, dining rooms and kitchen sets, as well as furniture for kids. Value City Furniture www.vcf.com www.valuecityfurniture.com American Signature Furniture www.asfurniture.com www.americansignaturefurniture.com More
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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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