The American Society of Civil Engineers (ASCE) seeks a part-time (20 hours a week) program coordinator to provide administrative and customer support for the Civil Engineering Certification (CEC) program. This position provides customer service/applicant management, data management, reporting and tracking, record-keeping, administrative support, and assistance/preparation for annual renewal efforts and certification program improvements.
Responsibilities include:

• Responding to all inquiries for the certification program, requirements, and process details
• Processing applications (downloading/organizing application materials for review) and submitting data to review committees
• Processing certification materials, composing correspondence, and preparing, assembling, and mailing certification packets and other correspondence
• Maintaining and updating certification records and transactions in the database
• Developing and maintaining a digital filing system for all applicants of CEC certifications including re-organization and management of shared CEC email accounts
• Generating program reports tracking program performance/metrics to meet accreditation requirements (including applications, new certifications awarded, and renewals)
• Identifying, recommending, and implementing improvements/efficiencies in certification operations
• Assisting manager in maintaining program compliance and on-time reporting with all accrediting agencies
• Assisting in the development, maintenance & distribution of all documentation, including policy and procedure manuals
• Assisting with promotion and communications activities such as:
  • Responding to all CEC outreach requests for program materials at industry events/conferences.
  • Coordinating publication submissions related to promoting CEC and its' certification programs.

The ideal candidate will have:

• Two- or four-year degree or equivalent work experience

• 2-3 years of experience working with an Association in the certification field or similar (preferred)

• Proficiency with MS Office Suite and an AMS or CRM
• Demonstrated success providing administrative and logistical program support
• Ability to prioritize tasks, manage time and be flexible.
• Strong written communication skills with the ability to proofread and copy-edit.
• Strong customer service skills.
• Ability to work in a team environment and independently.
• Ability to multi-task and meet deadlines

The American Society of Civil Engineers (ASCE) is a leading nonprofit professional membership association dedicated to the advancement of civil engineering to protect the health, safety, and welfare.
To accomplish ASCE's mission, ASCE staff works together as a team, based on a foundation of trust, striving for individual and organizational excellence. To achieve our shared goals, we maintain a relentless focus on members and a commitment to continuously grow and improve individually and collectively.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. All qualified candidates including historically excluded individuals, protected veterans, women, and individuals with disabilities are encouraged to apply.
Based in Reston, VA, this position has hybrid work from home flexibility in the Northern VA/DC Metro area.
For consideration, submissions of interest must contain a resume and cover letter.