About Ace Hardware of Rome:
We are a locally-owned, family-run small business. We take great pride in being a great place to work, as well as being a great place to shop. Helpful, compassionate customer service is what we stand for. Helpful isn't just a slogan.

General Summary
The Small Engine Mechanic will extend our helpful customer service into the small engine shop!

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
• Provide a positive representation of Ace Hardware of Rome.
• Proactively assist customers in solving problems.
• Evaluate, estimate and repair small engines. Mostly Stihl branded 2-stroke equipment and walk-behind lawnmowers.
• Sharpen chainsaw chain and lawnmower blades.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong knowledge of outdoor power equipment.

Store Operations
• Assist in creating a positive, professional and safe work environment.

• Assist with daily maintenance, orderliness and cleanliness of the shop and other work areas.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• General Manager for follow up.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements:

Education/Training
High School or GED equivalent.

Experience
Formal experience in small engine repair preferred.

Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.