Position: Part-TimeGuest Experience Representative (June-August)

Department: Guest Experience

Role Overview:Lincoln Center for the Performing Arts (LCPA) serves three primary roles: it is the world’s leading presenter of superb artistic programming, is a national leader in arts education and community relations, and functions as the manager of the Lincoln Center campus, which is home to 11 separate resident organizations. LCPA presents over 350 performances annually throughout our different performance series.

Guest Experience Representatives (GE Reps) are the welcoming faces of Lincoln Center, and will be supporting Lincoln Center's upcoming Summer for the City Festival this summer. They greet guests at events and performances in David Geffen Hall, Alice Tully Hall, The David Rubenstein Atrium, Stanley Kaplan Penthouse, Clark Studio, Damrosch Park and other locations around the Lincoln Center campus. In addition to greeting and general wayfinding, they assist guests at all entry & security checkpoints. It is important that Guest Experience Reps always model Lincoln Center’s three Guest Experience Principles: Inclusive, Engaged and Distinct.

You’ll be a great fit if you can perform the following:

• Greet guests attending events presented by Lincoln Center.
• Ensure all guests comply with current health and safety protocols, upon entry, during events and exit.
• Exemplify excellent customer care characteristics in all interactions with patrons, guests, and fellow co-workers.
• Provide accurate information about an event or venue upon request, including directions, program or constituent organizations.
• Work with Security to maintain access control to performance areas and assist guests at all Security check points.
• Distribute event materials to guests as needed.
• Notify management and/or Security of any emergency situations immediately as they occur.

You’ll be a great fit if you have the following:

• Proven customer service experience.
• Strong interpersonal and communication skills.
• Ability to multi-task and problem solve in a fast-paced environment.
• Flexible availability is a must, including being able to work during matinee, evening, and weekend performances.
• Ability to stand for varying periods of time; such requirements to be performed either with, or without, reasonable accommodation.

What is Lincoln Center for the Performing Arts?

Highlights from the Summer Season

• Celebrating Art, Community, and Resilience Post-COVID: Summer for the City Returns to New York For A Second Year
• Vibrating Haptic Suits Give Deaf People a New Way to Feel Live Music
• The True Winners and Losers of the Las Culturistas Culture Awards
• Her Symphony Reclaims an Ancestral Story, and Classical Music

Campus Happenings

• Lincoln Center Names Conductor for Reimagined Mostly Mozart Orchestra
• Henry Timms Wants to Tear Down Walls at Lincoln Center
• Lincoln Center Presents to Continue This Winter/Spring With Expanded Free and Choose-What-You-Pay Performances
• The 2024 Tony Awards Will Be Hosted at Lincoln Center

Legacies of San Juan Hill

• Before Lincoln Center, San Juan Hill Was a Vibrant Black Community
• Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
• Lincoln Center lanza plataforma para rescatar la cultura de un barrio negro