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Kocolene Development
Connersville, IN | Part Time
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Rushville, IN | Part Time
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Customer Service Associate
Kocolene Development Connersville, IN
$50k-61k (estimate)
Part Time 1 Day Ago
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Kocolene Development is Hiring a Customer Service Associate Near Connersville, IN

Job Title:Customer Service Associate (CSA)
FLSA Status:Non-exempt
SummaryReceives cash from customers or team members in payment for goods or services by performing the following duties.
Essential Duties And Responsibilities included the following (other duties may be assigned):
Inspect all outside areas to include:the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.
Inspect all inside areas to include:the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.
Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.
Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.
Makes change and issues receipts or tickets to customers.
Records amounts received and prepares reports of transactions.
Work another team member’s shift if they fail to come to work or until a replacement is found.
Reads and records totals shown on cash register tape and verifies against cash on hand.
Quotes price and describes features of items for which money is received.
Gives cash refunds or issues credit to customers for returned merchandise.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
Prepare new register drawer with the proper change fund.
Understand money handling procedures outlined in the training manual.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or team members of organization.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, proportions, and percentages.Count and verify change funds.Count and verify cigarette inventory.Ability to verify the count and price of any vendor delivered merchandise.
Reasoning AbilityAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.
Physical DemandsThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear.The team member frequently is required to walk.The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers.The team member is occasionally required to sit.The team member must frequently lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision and distance vision.
Work EnvironmentThe work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally exposed to outside weather conditions.The noise level in the work environment is usually moderate.The activity level is often fast paced.Customer and team member relations can often be perceived as negative issues.

Job Summary

JOB TYPE

Part Time

SALARY

$50k-61k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

06/04/2024

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Step 3: View the best colleges and universities for Customer Service Associate.

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