Humphrey Management is a Columbia, Maryland-based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region. We have received multi-year recognition as a Top Workplace and are looking for Team Members who want to make a difference in the lives of their residents and community.
The Humphrey Management portfolio is comprised of multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 80 communities and employs over 325 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home.
Humphrey Management provides a dynamic and rewarding environment for our diverse workforce.
POSITION SUMMARY: The Community/Property Manager is directly responsible for all aspects of the resident community and services. S/he is responsible for the supervision of all team members associated with the project and their standard of performance. Manages property to ensure efficient and profitable operation.
POSITION SUMMARY: The Assistant Community Manager supports the efficient and profitable operation of the residential community.
The essential functions of the Assistant Community Manager are as follows:

• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc. Models Mission and Foundations.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
• Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners, and team members. Provides a high level of customer service.
• Brings any area of concern to the Community Manager's attention.
• Types, files and performs other related administrative functions.
• Answers telephone professionally and promptly, recording and forwarding messages to team members.
• Shows available units to applicants using an established safety process.
• Conducts landlord references and background checks.
• Understands financial implications of job duties. Acts accordingly.
• Performs the duties of the Community Manager in his/her absence and as necessary.
• Prepares new and re-certification leases and other forms.
• Observes all required health and safety requirements.
• Collects and records rental payments.
• Immediately acknowledges resident complaints and works to correct problems.
• Handles maintenance requests, inputs and maintains maintenance records.
• Inspects the property.
• Purchases both maintenance and administrative supplies as directed.
• Performs other duties as necessary.

QUALIFICATIONS
High School Diploma or equivalent. Excellent verbal and written communications skills. Ability to use computer software, and email. Prior related experience preferred. Attention to detail and the ability to prioritize multiple demands necessary. Willingness to be an active team player, respond to multiple interruptions, and meeting critical deadlines required. Proficiency with Microsoft Office Suite preferred.