Do you want to be part of a high-performing team of 600 behavioral health professionals, serving 18,000 clients each year?

Do you want to do meaningful work with a mission-driven organization, improving quality of life in your community through compassionate, integrated behavioral health services?

Well then, we've got great news for you: AllHealth Network is growing!

We're seeking a Mental Health Case Manager to join the team on our Acute Care Campus, where we provide direct care and management for clients experiencing acute mental health crises.

This is a PRN position offering flexible scheduling, compensated at a rate of $25.00 per hour - depending on education and experience - as well as a shift-differential of $3/hr for time worked between 5pm and 7am. AllHealth Network also provides a 10% compensation differential for individuals who are bilingual in English and Spanish (language proficiency testing required). 

Goals and Objectives: 

• Maintain an active caseload of clients as determined by department standards.
• Provide and document clinical care interventions to meet regulatory standards and/or contractual requirements.
• Improve client satisfaction and related health outcomes through delivery of person-centered treatment planning and collaborative care.

Primary Responsibilities:

• Utilize key concepts of recovery including client choice, empowerment; hope, creating meaningful activity, advocacy and consultation with key supports, to facilitate client centered care that will help individuals achieve their personal goals.
• Work closely and collaborate within a team-based model to ensure effective and efficient delivery of care coordination and case management services. Includes telephonic and face-to-face contact; travel as required for hospital, provider offices, community-based organizations and/or home visits.. 
• Maintain a caseload of clients in accordance with department policy, to gain optimal functioning and sustained improvements in health management.
• Complete all required care planning and assessments to guide care delivery and meet contractual obligations.
• Administer outcome and assessment tools to assist with identifying client needs, progress through treatment and development of care plans. Utilize professional judgment and critical thinking to assist the client in overcoming barriers to goal achievement. Update care plans as needs change.
• Provide service interventions that may include; skill building, resource linkage, motivational interviewing, care coordination, supporting a transition to or from a higher level of care (i.e. hospital or jail).
• Act as a client advocate and a liaison between internal and external providers, and community resources to seamlessly integrate and coordinate services.
• Make referrals to community based organizations and resources that are consistent with the identified needs in the plan of care and/or by the client.
• Positively contribute to the financial health of the organization by ensuring delivery of billable services and utilizing, monitoring and collecting data for decision making and program improvements.
• Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.
• Participate and contribute to departmental meetings, team huddles, rounds, supervision and other meetings, as needed, to ensure cohesive department operations.
• Enhance professional growth and development through participation in specialized training.
• Follow all AllHealth Network policies and procedures.
• Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines.

Key Technical Skills and Knowledge:  

Education:

• Bachelor’s degree in a health/behavioral health related area of focus such as social work, psychology, sociology

Experience:

• Minimum of 2 years of related experience with diverse populations in a physical and/or behavioral health setting.
• Experience in case management, care coordination, and/or community health required.

Skills/Knowledge:

• Demonstrated ability for assessment, evaluation, and interpretation of behavioral health information, and care planning.
• Knowledge of and familiarity with case management concepts, principles and strategies.
• Understanding of community resources, treatment options, funding options and special programs.
• Ability to operate PC-based software programs including proficiency in Word, Excel and PowerPoint and other computer based systems.
• Advanced written and oral communication, decision making and problem solving skills, efficient time management with multi-tasking ability.
• Excellent interpersonal skills, the ability to work independently and as part of a team; collaborating with other internal and external teams.