Part-Time Warehouse Associate

Flagship Management, LLC

Status: Part-time

Classification: Non-Exempt

Report to: Operations & Warehouse Manager

Direct reports: 0

Location: Flagship HQ in Bristol, PA

About Flagship:

Flagship Management offers a turnkey solution designed to manage physical therapy, medical and luxury fitness, and biomedical equipment through the unit life cycle: equipment sales, world-class delivery and installation, preventative maintenance, electrical safety inspections, calibrations, field and bench repairs, re-upholstery, logistical services, and data analytics to enable smarter business decisions.

We sell, service and analyze ‘mission critical’, revenue-generating healthcare capital equipment for physical therapy and other healthcare companies with a strong emphasis on rehabilitation equipment. We have established and grown relationships with many of the industry-leading, nationally operating physical therapy companies. We deploy a total cost of ownership methodology by collecting and analyzing data about the equipment to enable optimal business decisions.

We streamline the service procurement process of our clients by being the one-stop-shop, single vendor that fulfills the capital equipment purchasing and maintenance/repair needs of our clients while providing strong compliance with HIPAA and other regulatory requirements of our physical therapy clients. We service capital healthcare equipment for four of the top five physical therapy companies in the US and have the capability to service equipment for our clients nationwide.

Flagship is a Service Disabled Veteran Owned Small Business (SDVOSB) and is certified by the Department of Veteran Affairs through its Center for Verification and Evaluation (CVE) office. Our social mission is to create jobs for military veterans to decrease the veteran dependency on the federal government and mitigate many of the societal problems that plague the veteran community, and the majority of our service technicians are US military veterans. We believe that it is the private sector’s civic duty to employ military veterans, invest in their growth, and to operate in a way that is reflective of the characteristics of our military. Future generations will only volunteer to serve in the armed forces if they see their parents and grandparents playing a productive role in society after service.

Our mission is best captured in our Three Beliefs:

1) We believe our customers play a critical role in society;

2) We believe our customers deserve the highest level of service; and

3) We believe, among all of the competitors in the market, we are most capable of providing the highest level of service

Position Summary

The position will report to the Operations & Warehouse Manager and will be responsible for supervising the receipt, dispatching and storage of fitness and biomedical equipment in our warehouse. Flagship Management, LLC is an industry-leading capital equipment service provider. Flagship partners with the nation’s largest and best-in-class physical therapy, healthcare, fitness and wellness enterprises to take control of their capital equipment using field service, distribution and analytics. The Warehouse & Fulfillment Operations Manager will oversee storage, receiving, dispatching, security, maintenance, inventory, disposal, sanitation and administrative functions. This position is also responsible for the management and communication of deliveries, inventory, logistics and business operations for a rapidly growing organization. To be successful in this position, the Warehouse & Fulfillment Operations Manager should be organized, process driven, and able to multitask effectively in a fast-paced and dynamic environment.

Responsibilities

• Oversees receiving, warehousing, and fulfillment operations, including, but not limited to: picking & staging orders for delivery, organization of the warehouse, etc., across all of Flagship’s warehouses.
• Implements operational policies and procedures and oversees the security operations for the warehouse.
• Ensure effective and safe use of warehouse equipment to ensure the safety of all Flagship staff without causing damage to equipment or inventory.
• Organizing equipment in the warehouse based on location coding and inventory management plan.
• Assist with relocations, moves, and other inventory management tasks, including scheduling distribution with partners, managing vendor relationships, maintaining an inventory database.
• Assisting in delivery logistics (moving agent management, freight truck shipments).
• Maintaining documentation and keeping accurate records of warehouse activities, including inventory counts, received in and out dates, etc.
• Manage shipping and receiving by maintaining compliant records of physical and virtual receipts of all inbound and outbound shipments Including pick slips, bills of lading etc.
• Responsible for upholstery shipping/receiving and finished product pick-ups/ deliveries.
• Comply with all OSHA regulations and audit as necessary.
• Oversee parts and inventory management across all Flagship Hubs and institute processes and controls to ensure that all inventory is accounted for.
• Maintain an updated knowledge of the organization's products, services, and customer service policies.
• Establish and maintain good rapport with customers by using positive language and anticipating their needs.
• Take ownership and have accountability for all company-wide logistics processes, including order tracking, delivery coordination, shipping/receiving, inventory management, and general logistics.
• Assist with inventory management tasks, including scheduling distribution with partners, managing vendor relationships, and maintaining an inventory database.
• Maintain an accurate and organized warehouse inventory list across all hubs and be prepared to communicate the inventory to our customers when necessary.
• Leverage technology to streamline and optimize logistics processes.
• Establish SOPs for new processes and improve SOPs for existing processes.
• Oversees receiving, warehousing and fulfillment activities, including but not limited to: picking & staging orders for delivery, organization of the warehouse, etc.
• Ensure effective and safe use of warehouse equipment to ensure the safety of all warehouse staff without causing damage to equipment or inventory.
• Assist local techs with loading/unloading products.
• Maintaining documentation and keeping accurate records of warehouse activities, including inventory counts, received in and out dates, etc.
• Manage shipping and receiving by maintaining compliant records of physical and virtual receipts of all inbound and outbound shipments Including pick slips, bills of lading etc.
• Keep an accurate inventory and shipping/receiving records of parts and equipment.
• Oversee shipping and receiving to include organizing and recording all inbound/outbound shipments.
• Assist in inventory management tasks, maintaining an up to date inventory database.
• Daily maintenance and upkeep of warehouse, including sweeping, cleaning, and removal of trash and recycling.
• Comply with all OSHA regulations and audit as necessary.

Desired Skills & Experience

• 1 years of warehouse management experience if possible..
• Excellent understanding of warehouse management procedures.
• Proficient knowledge of inventory and inventory controls.
• Valid drivers' license and clean driving record is required.
• Proficient computer skills.
• Outstanding communication skills, both written and verbal.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Experience in working with complex, multi-divisional, multi geographical customers.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Self-starter; Ability to work independently and as a member of various teams vehicand committees.
• Must be able to operate large trucks, vans, and Class-A commercial vehicles while traveling to make deliveries and fulfill other responsibilities.
• Proficient in the Google Suite of Products, Microsoft Office Suite, Salesforce, and Skedulo.
• Ability to lift and pull a minimum of 50 lbs. and the ability to stabilize a minimum of 100 lbs

Work Location

FM Headquarters at 311 Sinclair Rd. Bristol, PA 19007. Remote work available.

Physical Requirements

The nature of the work requires moderate physical effort. The Operations/ Warehouse & Fulfillment Operations Manager is frequently required to lift, carry or otherwise, handle, items weighing up to 150 pounds with occasional encounters involving items greater than 150 pounds. Frequent standing, walking, bending, crouching, reaching, stooping and working in cramped and awkward positions for prolonged periods is required. Frequent travel, inclusive of local driving is required. Must be able to operate a company vehicle.

It is the policy of Flagship Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Flagship Management will provide reasonable accommodations for qualified individuals with disabilities.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To all recruitment agencies: Flagship Management does not accept agency resumes. Please do not forward resumes to our jobs alias, Flagship Management employees or any other organization location. Flagship Management is not responsible for any fees related to unsolicited resumes.

Job Type: Part-time

Expected hours: 15 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Experience:

• Mechanical or Electrical: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Bristol, PA 19007: Relocate before starting work (Required)

Work Location: In person