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MasterWord Services
Houston, TX | Part Time
$39k-49k (estimate)
7 Months Ago
Collections Specialist (Part-Time)
$39k-49k (estimate)
Part Time 7 Months Ago
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MasterWord Services is Hiring a Collections Specialist (Part-Time) Near Houston, TX

MasterWord Services (MWS) provides language services solutions in over 250 languages, across four different continents. Services we provide include Translation,Localization, Onsite Interpreting, Video Remote Interpreting (VRI), and Over-the-Phone Interpreting (OPI) Services. Our clients include some of the world’s largest businesses, government entities, healthcare organizations, educational institutions and not-for-profit organizations. 

We offer a competitive salary and extensive benefits package. We offer a casual and relaxed, yet professional environment where people can learn and grow with the company. We are looking for a Collections Specialistto join our Accounting Team as we continue to grow the business. 

Collections Specialist (Part-Time)

The Collections Specialistwill be responsible for managing the collection of outstanding debts by contacting debtors and negotiating payment arrangements. 

Status: Part-time

Location: In-Office

Roles and Responsibilities:

General duties include without limitation:

      • Initiate contact with debtors through phone calls, emails, or written correspondence to discuss their outstanding debts.
      • Work with debtors to establish realistic repayment plans based on their financial situation, while adhering to company policies and regulations.
      • Maintain accurate and up-to-date records of all interactions and negotiations with debtors in the company's database or software.
      • Respond to inquiries and requests from debtors regarding their accounts, providing them with information, support, and options for resolution.
      • Prepare reports on the status of collections efforts, the number of resolved accounts, and outstanding balances.
      • Maintain a professional and empathetic approach when dealing with debtors, aiming to build positive relationships and encourage timely payments.
      • Serves as a back-up for colleagues as needed.
      • Other duties as assigned

      Education/Experience

      • High school diploma or equivalent (some positions may require a bachelor's degree or relevant certifications).
      • Previous experience in collections, debt recovery, or a related field is often preferred.
      • Experience with Microsoft Dynamics 365 Business Central preferred.

      Required Qualifications:

        • Strong communication and negotiation skills.
        • Knowledge of debt collection laws and regulations.
        • Problem-solving and critical thinking skills.
        • Ethical and professional conduct when dealing with debtors.
        • Must be willing to work occasional extensive hours to meet client needs.

      Benefits

      MasterWord truly appreciates and recognizes the abilities each employee brings to the organization, and we foster a work environment of mutual respect where employees are valued for their contributions. Our commitment to our employees’ success is enhanced by our competitive salary and extensive benefits package including paid time off, medical, dental, and vision benefits and future growth opportunities within the company. We offer a casual and relaxed, yet professional environment where people can learn and grow with the company.

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The aforementioned requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      EEO/M/F/D/V

      Job Summary

      JOB TYPE

      Part Time

      SALARY

      $39k-49k (estimate)

      POST DATE

      10/18/2023

      EXPIRATION DATE

      06/03/2024

      WEBSITE

      masterword.com

      HEADQUARTERS

      HOUSTON, TX

      SIZE

      50 - 100

      FOUNDED

      1993

      TYPE

      Private

      CEO

      LUDMILA A GOLOVINE

      REVENUE

      <$5M

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      About MasterWord Services

      MasterWord is a provider of interpretation, translation, localization and language support services to energy, government, finance and healthcare sectors.

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      The job skills required for Collections Specialist (Part-Time) include Problem Solving, Accounting, Negotiating, Futures, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist (Part-Time). Select any job title you are interested in and start to search job requirements.

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      The following is the career advancement route for Collections Specialist (Part-Time) positions, which can be used as a reference in future career path planning. As a Collections Specialist (Part-Time), it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist (Part-Time). You can explore the career advancement for a Collections Specialist (Part-Time) below and select your interested title to get hiring information.

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      If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.

      Step 1: Understand the job description and responsibilities of an Accountant.

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      Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

      Career tips from people on Collections Specialist jobs

      Build an optimized Collections Specialist resume quickly and easily using administrative skills.

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      Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.

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      These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.

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      Step 3: View the best colleges and universities for Collections Specialist.

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