Qualifications
The ideal candidate must have strong phone, customer service, and basic computer/tech skills
Can arrive to work on a timely matter and dressed appropriately to represent Toyota of Rockwall's standard
Organized and can work in a fast-paced environment
Strong soft skills - Can effectively communicate over the phone and in person with clients, peers, and supervisors
Helpful attitude and friendly demeanor
Good eye for attention to detail
Independent with a can-do attitude
Responsibilities
The receptionist plays a vital role as the initial point of contact for our clients. You must be willing and passionate to prioritize customer satisfaction and thrive to deliver the best possible experience.
Perform all assigned duties daily to the highest standards of our dealership.
Answer phone calls and smoothly transfer phone calls to the appropriate department.
Greet, check in clients, connect them with the right department/person, and offer complimentary drinks.
Check-In every client that enters the main front door and logs their reason for the visit
Maintain a clean and organized workspace. Regularly tidying up and ensuring that all items are properly stored and arranged to keep a visually appealing and clutter-free.
Maintains the privacy of customer information.
Maintain a pristine and hygienic environment. Clearing and sanitizing tables after use - wiping down surfaces to remove any spills or debris at our coffee station and client tables.
Regularly restock coffee station supplies.
Scan documents and process sold vehicle license plates
Job Description
Toyota of Rockwall is seeking a highly motivated and proactive individual with excellent interpersonal skills and a genuine passion for interacting with people. This role is ideal for someone who thrives on creating positive customer experiences and contributes to fostering a welcoming and enjoyable atmosphere. We welcome candidates with varying levels of experience, as we believe that individuals who possess the right qualities and are eager to contribute to the Toyota of Rockwall family can excel in this position.
About the Company
The Jackson Automotive Group is a family owned and operated business since 2008. Toyota of Rockwall, TX is their very first dealership, and we take pride in being the first Gold LEED Certified Dealership in the nation. From finance to service, every part of our dealership is optimized to run as efficiently and eco-friendly as possible to minimize our carbon footprint. As a dealership, we are unwavering in our commitment to actively engage and contribute to the Rockwall community. Toyota of Rockwall proudly partners with Rockwall ISD for food drives and actively awards grants to local non-profit organizations in collaboration with Toyota Motor Sales. These initiatives demonstrate our dedication to making a tangible and positive impact on the community we serve. Through these partnerships and initiatives, we strive to foster a stronger and more compassionate community for everyone involved.