Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.

GENERAL DUTIES:

The individual in this position assists the Case Manager and Social Worker with non-professional tasks. The responsibilities will include, but not be limited to the following activities: a) arrange post-discharge services b) fax, make phone calls c) communicate with patients, families and other members of the care team and d) other duties as assigned. Coordinates Medicare notification letters to comply with regulatory standards.

Attends Hospital orientation, workshop led by Director of Case Management or designee that covers the Tenet Case Management Program, focuses on Discharge Planning arrangements and other clerical duties specific to case management.

Information used to perform job: patient data, healthcare staff documentation related to patient care, available community resources

Software used to perform job: allscripts, Patient Medical Record/HPF, Cerner

DEPARTMENT SPECIFIC DUTIES:

Priority 1: Arrange post discharge services at the direction of the case manager or social worker, to include documentation of activities

Priority 2: Assist with other clerical duties as assigned, including faxing, phone calls, copying of medical records

Priority 3: Maintain effective relationships with case management staff, physicians, nurses, other ancillary staff, payors, post-acute vendors, patients and their families

The metrics below provide an indication of the effectiveness of the individual in this role and may be used for evaluative purposes. The list below is not meant to be exhaustive; other relevant metrics may exist.

• Avoidable days r/t delay in arranging post discharge services
• Disputes related to delays in discharges
• IM letter oversight compliance per policy

POSITION QUALIFICATIONS:

Required:

• One to three years’ experience as a discharge planner.
• Organized with excellent verbal and written communication skills and computer literacy

Preferred:

• Medical terminology knowledge
• Some college education

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to use fine motor skill (typing/data entry), and reach with hands and arms.

The employee is frequently required to stand; walk; and occasionally stoop, kneel, or crawl. The employee must regularly lift and /or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Individual works in clinical and office environment.

Pay Range: $20.15 - $25.71 hourly

Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.